Neda Hawkins

• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Delivered ultra detailed, friendly and timely service to every guest while maintaining all core values of the Houston's Group
• Preserved a jovial and professional attitude in the face of any missteps or issues
• Anticipated guest needs and/or concerns so that their experiences were always special

• Delivered high-quality, insightful, informative and entertaining written content while meeting tight deadlines.

Oversaw all aspects of restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.

• Established good customer relations and excellent service to build and retain loyal customers.

• Conducted written, video and verbal interviews with a vast client list
• Balanced and drove social media platforms to gain popularity