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Skilled customer service professional with a strong track record in various industries, excelling in CRM systems and effectively managing conflict resolution. Recognized for enhancing customer satisfaction through effective communication and problem-solving. Skilled in digital marketing and market research, driving brand engagement and operational efficiency. Committed to delivering exceptional results in fast-paced environments.

Dynamic customer service professional with a proven track record at Duke Energy, excelling in conflict resolution and employee training. Adept at leveraging data analysis to enhance customer satisfaction and streamline processes. Skilled in social media management, driving engagement through innovative campaigns while fostering collaboration across teams.

I conquered and multi tasked in the call center environment. While marketing and maintaining case management. I overseen the customer services department. I executed audit reports and accounts payable and receivables. However troubleshooting any issues while assisting management with daily duties. In consistent to answering multi-lines while transferring calls to appropriate parties. This ability has giving me the opportunity to be value asset to a company while implementing marketing strategies. While providing security solutions to some of the most recognized companies and brands in the world.

I am a highly motivated and versatile individual with a unique blend of skills and experiences in both business and media. As a business student, I have gained a solid foundation in key concepts such as marketing, strategy, and management. My hands-on experience in marketing has allowed me to apply theoretical knowledge to real-world scenarios, further honing my skills

Tayyab Shafeeq

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Customer Service Representative

Video Editor

Content Writer

Education

Bachelor of Arts - Philosophy

Bachelor of Arts - Comparative Religion

A(Advanced) Levels - Economics And English Literature

O(Ordinary) Level - Natural Sciences

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Customer Service Representative

Video Editor

Content Writer

Bachelor of Arts - Philosophy

Bachelor of Arts - Comparative Religion

A(Advanced) Levels - Economics And English Literature

O(Ordinary) Level - Natural Sciences

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