Neda Petit Frere
Austell,US
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
15
15
years of professional experience
Work History
Production Associate/ Order Picker
HelloFresh
Newnan, GA
01.2021 - 03.2024
- Selects and packs fresh products, ensuring order precision and quality
- Enhances workflow efficiency, reducing errors in assembly and shipping
- Collaborates with team to optimize order fulfillment processes
- Maintains high accuracy in product selection and freshness checks
- Contributes to timely completion of orders, supporting smooth operations
- Analyzed order patterns to anticipate demand, ensuring optimal stock levels at workstation and minimizing delays in the assembly line process
- Optimized order fulfillment processes, leading to improved efficiency and reduced errors in assembly and shipping operations
Yard Agent
Atlanta, GA
06.2018 - 12.2020
- Prepared vehicles per insurance standards, ensuring quality and efficiency
- Promoted to Receiver, utilized imaging for thorough vehicle documentation
- Tested vehicles, improving operational efficiency and drive accuracy
- Provided customer service, aiding potential buyers and enhancing satisfaction
- Optimized cleaning processes, meeting high standards set by insurance companies
- Conducted thorough drive status tests on vehicles, providing crucial data for accurate valuation and informed decision-making
- Delivered exceptional customer service, guiding potential buyers through the yard and addressing inquiries to facilitate informed purchases
Security Officer
Allied Universal
Miami, FL
10.2015 - 04.2018
- Patrolled properties ensuring safety and security for residents and businesses
- Verified identities at entry points, maintaining secure access
- Issued warnings for improper parking, promoting compliance
- Alerted authorities during criminal activities, enhancing safety
- Delivered excellent customer service, fostering trust and satisfaction
- Implemented efficient ID verification processes at gate houses, significantly enhancing access control and reducing unauthorized entries
- Monitored parking compliance, issuing warnings for violations, which led to improved adherence to property regulations and increased safety
Customer Service Specialist
Alorica
Cutler Bay, FL
01.2011 - 08.2015
- Addressed billing inquiries, boosting customer satisfaction and loyalty
- Managed technical support, improving service efficiency and response times
- Resolved billing issues with precise adjustments, enhancing customer trust
- Diagnosed TV equipment errors remotely, reducing downtime significantly
- Scheduled on-site repairs, maintaining high service standards and reliability
- Developed creative solutions for TV programming issues, minimizing technician visits and improving first-call resolution rates
- Coordinated effectively with technical teams for complex repairs, ensuring timely problem resolution and enhancing cross-departmental efficiency
Customer Service Cashier
Walmart
Homestead, FL
07.2009 - 12.2011
- Assisted customers with payments, enhancing checkout speed and accuracy
- Promoted for exceptional service, handling returns and payments efficiently
- Operated register, reduced transaction errors, and improved customer satisfaction
- Resolved inquiries, providing empathetic support and enhancing shopping experience
- Fostered teamwork among cashiers, sharing best practices to elevate department-wide customer service standards and operational efficiency
- Streamlined checkout process, reducing customer wait times and enhancing overall satisfaction
- Recognized for exceptional service and promoted to handle complex transactions
Education
High School Diploma -
Homestead Senior High School
Homestead, FL06.2007
Skills
- Technical Support
- Problem solving
- Typing
- Computer literacy
- Inventory Control
- Customer service
- Driving
- Assembly line
- Order picking
- Vehicle inspection
- Security
- Billing
- Cash handling
Languages
English, Native
Additionalinformation
Authorized to work in the US for any employer, Willing to relocate: Anywhere
Timeline
Production Associate/ Order Picker
HelloFresh
01.2021 - 03.2024
Yard Agent
06.2018 - 12.2020
Security Officer
Allied Universal
10.2015 - 04.2018
Customer Service Specialist
Alorica
01.2011 - 08.2015
Customer Service Cashier
Walmart
07.2009 - 12.2011
High School Diploma -
Homestead Senior High School