Neddra Dorsey
Victorville,CA
Summary
Customer-orientated driver with 8 years of experience. Successful at route planning, timing and navigation. Dependable professional committed to customer service and upholding safety standards.
Overview
7
7
years of professional experience
Work History
Care Driver
HopSkipDrive
Ontario
03.2024 - Current
- Transported students to and from school in a timely manner while keeping assigned route schedule.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Communicated effectively with parents/facility regarding student transportation issues.
Driver
Uber/Lyft
Inland Empire
01.2017 - Current
- Followed all applicable traffic laws and regulations while operating vehicle.
- Participated in training sessions regarding safe driving practices and defensive driving to avoid accidents.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Monitored traffic conditions.
- Picked up clients from specific locations to transport and drop off at destinations.
- Achieved consistently high customers scores due to exceptional service.
Patient Service Representative Sr
Virginia Oncology Associates
Norfolk, Virginia
12.2020 - 08.2022
- Responsible for overall coordination and completion of front office duties to include scheduling, front desk, and co-pay/co-insurance collection.
- Checking patients into Centricity and G2 tracker, pulling/printing/collating tickets, scanning insurance cards, handing out demographic updates, processing incoming FMLA paperwork and payments, completion of daily bank deposits and reconciliation/scanning of daily receipt logs.
- Provides general administrative support and maintains supplies required for daily activities of workgroup.
- Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient’s records.
Administrative Assistant /Manager
Torrance Western Self Storage
Torrance, CA
04.2019 - 11.2020
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Monitor facility to ensure that it remains safe, secure, and well-maintained.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
- Receive payment and record receipts for services
- File and maintain records.
Education
High School Diploma -
California Technical Education College
Los Angeles, CA06.1988
Skills
- Explaining Policy and Procedures
- Building Rapport and Credibility
- Caring and Empathetic
- Insurance Verification
- Gathering Information From Patients
- Comfort with Technology and Databases
- Punctual and Hardworking
- Passenger assistance
- Safe driving techniques
- Driving and transportation
Timeline
Care Driver
HopSkipDrive
03.2024 - Current
Patient Service Representative Sr
Virginia Oncology Associates
12.2020 - 08.2022
Administrative Assistant /Manager
Torrance Western Self Storage
04.2019 - 11.2020
Driver
Uber/Lyft
01.2017 - Current
High School Diploma -
California Technical Education College
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