Nedeska Forbes Galvez

Managed approximately 30 incoming calls, emails and faxes per day from customers.

• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

• Handled equipment, chemicals, and materials properly and with caution.
• Used time management and efficient cleaning methods to meet deadlines.
• Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
• Cleaning 20 plus rooms per day

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

.check emails and respond over 30 calls