Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Affiliations
Timeline
Generic

Nedim Sabanovic

Richmond,VA

Summary

Highly qualified Billing Coordinator proficient at managing accounts, research, analytical thinking, training, and analyst development. Experienced in creating training documents, process narratives, and leading training initiatives for new and existing analysts. Consistent high achiever that is adept at mastering new processes and strives to uplevel those around him.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Billing Coordinator

Apex Systems
Richmond, VA
05.2023 - Current
  • Revamped training documents to ensure they were all up to date and held training sessions with the teams
  • Worked with team members and leadership to identify and develop process improvements.
  • Trained new team members on company policies and billing systems to keep team operations productive and efficient.
  • Continued support for Analysts by helping fix account issues, joining client calls to provide expertise, assisting with OA's and write downs, and covering for accounts to ensure billing and aging is kept up to date
  • Assisted with SOX audits, monthly revenue change audits, file redactions, unbilled leadership documents, Client/Contact set ups, and reviewing contracts

Senior Account Analyst

Apex Systems
Richmond, VA
08.2021 - 05.2023
  • Timely and Accurately billed client accounts across all industries, held over 40 different accounts with some being the top client accounts
  • Helped train new analysts that joined the team and assisted current analysts on account issues
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Worked and developed relationships with front office and clients to ensure a smooth billing process

Treasury Management Specialist

Capital One
Richmond, VA
11.2018 - 08.2021
  • Performed daily cash management activities such as check deposits, wire transfers and ACH payments.
  • Ensured compliance with applicable laws, regulations, policies and procedures related to treasury operations.
  • Provided clients with knowledge on products to improve productivity and worked with business bankers to implement changes.
  • Department facilitator for new associates that joined the team
  • Lead small teams on Ad Hoc projects that benefited the department and company.

Education

Some College (No Degree) - Business Administration And Management

J Sargeant Reynolds Community College
Richmond, VA

Skills

  • Coaching And Training
  • Critical Thinking
  • Teamwork And Collaboration
  • Team Development
  • Communication
  • Time Management
  • Research and Analysis
  • Process Improvements
  • Organization
  • Conflict Resolution

Languages

English
Native/ Bilingual
Bosnian
Native/ Bilingual
Croatian
Native/ Bilingual

Accomplishments

  • Helped refresh Billing Department training
  • Helped improve the Billing Department write down process
  • Led a team of contractors at Capital One during the PPP loan initiative throughout COVID that reported to VP of Finance

Certification

  • Certified training facilitator at Capital One

Affiliations

  • Volunteering
  • Golf
  • Networking
  • Reading

Timeline

Billing Coordinator

Apex Systems
05.2023 - Current

Senior Account Analyst

Apex Systems
08.2021 - 05.2023

Treasury Management Specialist

Capital One
11.2018 - 08.2021

Some College (No Degree) - Business Administration And Management

J Sargeant Reynolds Community College

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Nedim Sabanovic