Nedra Stadther

• Collaborated with team members to enhance customer service strategies and improve satisfaction.
• Educated students on various financial options to fund their education, including fafsa application, scholarships and employer tuition assistance.
• Mentored new hires on best practices for student engagement and relationship management.
• Consistently met or exceeded performance metrics, earning recognition from management for outstanding achievements in client satisfaction and revenue generation.
• facilitated fafsa workshops to educate students about financial literacy using government funding.
• Boosted student enrollment rates by consistently delivering exceptional customer service and timely followups.
• Continuously enhanced professional knowledge by attending relevant training courses, workshops, conferences, or seminars.
• Ensured compliance with industry regulations by diligently adhering to established policies and procedures in all aspects of work operations.

• Made a sufficient number of outbound calls and effectively responded to all prospective student inquiries in a timely manner.
• Interviewed prospective students to determine their educational background and future goals and objectives.
• Set up interviews.
• Educated prospective students on the benefits of attending Strayer University, including our high-quality academic programs, convenient locations, flexible course offerings, and recommended appropriate course(s) of study.
• Assisted prospective students with the application process and review qualifications for admission.
• Enrolled new students and ensured appropriate basis of admission is obtained, all prerequisites are satisfied, and previous college transcripts are ordered if applicable.
• Ensured prospective students’ admissions files are complete and assist students with the initial registration process.
• Partnered with other departments as necessary to finalize enrollment process, including Student Services, Academics, and the University Registrar’s Office.
• Adhered to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment.

provided support in the athletic department with Volley and Girls Basketball

Assistant Basketball Coach

Head coach for JV Girls B team

• Customer service/sales.
• Answering incoming lines to assist guest in booking vacations at 5 star resorts.
• Data entry collecting customer info, processing payments.
• Providing detailed descriptions of a variety of resorts.
• Managed high-volume reservation inquiries through multiple communication channels.
• Educated customers on available services, fostering informed decision-making and satisfaction.
• Utilized CRM software to track customer interactions and streamline booking processes.
• Worked closely with other departments to ensure seamless guest experiences from initial booking through checkout.

• Generated leads through cold calling.
• Showed open houses to potential buyers.
• Listing agent for sellers.
• Performed comparative market analysis.
• Showing specialist for buyers.
• Oversee real estate transactions until closing.
• Research real estate market to price houses.
• Prepared paperwork for buyers and sellers.

• Supported team members in project execution and documentation management.
• Conducted research to gather relevant data for ongoing projects.
• Collaborated with cross-functional teams to ensure alignment on objectives.
• Participated in meetings, providing insights and feedback on processes.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• attended sporting events

• Assisted Associate Marketing Director.
• Generated business leads.
• Collaborated with sponsors for events.
• Created gameday scripts and half-time entertainment.
• Made travel arrangements for associate director of marketing.
• Organized and delivered sponsor packets.
• Worked different stations for gameday events.
• Organized sponsor alumni packets.
• Called sponsors for invoices.
• Set up tables for vendors.
• Assisted with schedules and creating spreadsheets.

• Closed Caption for live sporting events.
• Closed Caption for Government meetings.
• Closed Caption for lawyer/client meetings.
• Closed Caption for cart classes for the hearing impair on a elementary, secondary and college level.
• Edited transcripts.

• Office Manager supervising employees in absence of principal.
• Trained new team staff on timekeeper and other aspects including employee handbook and provided support and mentoring.
• Ordered items, including supplies and office equipment from various vendors.
• Accounts Payable/ Accounts Receivable.
• Maintained inventory and staff records.
• AED/CPR First Aid Certified.
• Supervised students when needed.
• Planned workshops and events.
• Made travel arrangements for faculty to attend educational trainings.
• Assisted Principal with interviews and recruitment.
• Provided monthly budget reports, organized yearly budget.
• Prepared monthly reporting to IRS.
• Processed payroll.
• Assisted receptionist during downtime by answering phones, responding to parent inquiries and providing information regarding school activities.
• Located and secured substitute teachers for absences.
• Teacher Audits for individual receipt books.

• Customer service for AT&T wireless customers.
• Placed new orders and new upgrades.
• Provided technical support including troubleshooting to get mobile phones working effectively.
• Processed payments.
• Generated new sales.
• QA one on one coach.

• Keyed and balance loans to send report to Raleigh.
• Prepared loan documents.
• Performed teller transactions.
• Customer service.
• Encoded checks and scanned documents.
• Originated personal, car and home equity loans for members.
• Collections.
• Prepared paperwork for titles and insurance.
• Balanced Teller work.
• ATM custodian.
• Filed paperwork.
• Notary.
• Audit teller drawers.
• Small Claims Court bank representative.

• Developed customized lesson plans to address individual student learning needs.
• Facilitated engaging tutoring sessions to enhance student understanding and retention.
• Monitored student progress, providing constructive feedback and support for improvement.
• Implemented effective strategies to promote critical thinking and problem-solving skills.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

• Received start up grant with NC State University to start daycare center from the ground up for at risk youth.
• Managed day-to-day operations.
• Responsible for training and onboarding.
• Staff development.
• Recruitment of students.
• Planned daily activities and lunch menus.
• Held staff workshops.
• Payroll.
• Planned yearly budget to operate daycare.
• Prepared daycare reports to the University.
• Made sure daycare was in compliance with state guidelines.

• Supervised two warehouse employees.
• Answered phones.
• Set up truck deliveries with Snyder and JB Hunt.
• Inventory for Honda and GM auto parts.
• Created inventory spreadsheets.
• Data entry of daily inventory.
• Created shipping documents such as purchase orders.
• Assisted buyer with paperwork and making calls to vendors.