Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neecia Trevino

Elk Grove,CA

Summary

Motivated Team Member eager to contribute to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Exact Staffing
08.2023 - Current
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Phlebotomist

Vitalant
12.2022 - 07.2023
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Packaged and shipped specimens to central lab daily.
  • Reviewed patient records for accuracy and completeness.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.

Package Handler

Amazon
01.2022 - 12.2022
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Followed verbal and written instructions to properly move and ship products.
  • Fastened receipts, packing slips and bills of lading, to shipments leaving facility.

Crew Member

McDonald's Restaurant
07.2020 - 05.2021
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained fast speed of service, especially during rush times.
  • Worked front counter, drive-thru and other areas as needed.

Education

Certificate - Phlebotomy

Phlebotomy USA
Sacramento, CA
03.2022

High School Diploma -

Elk Grove Charter High School
Elk Grove, CA
05.2021

Skills

  • Teamwork
  • Cash Handling
  • Guest Services
  • Cash Register Operation
  • Food Safety
  • Product Knowledge
  • Cleaning Skills
  • Safety Understanding

Certification

Food Handler Certificate

PT - Phlebotomy Technician

Timeline

Customer Service Associate

Exact Staffing
08.2023 - Current

Phlebotomist

Vitalant
12.2022 - 07.2023

Package Handler

Amazon
01.2022 - 12.2022

Crew Member

McDonald's Restaurant
07.2020 - 05.2021

Certificate - Phlebotomy

Phlebotomy USA

High School Diploma -

Elk Grove Charter High School

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Neecia Trevino