Well-qualified assistance with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Real Estate Agent
Coldwell Banker
09.2022 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Conducted comprehensive market analysis to identify opportunities for investors.
Presented purchase offers to sellers for consideration.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Sales Manager
Cellular Pro USA
12.2019 - 09.2022
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Sales Manager
Atlanta WholeCell & Parts
02.2015 - 11.2019
Established and cultivated solid business relationships with new or existing customers.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Evaluated performance against goals and implemented appropriate development plans.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Intern at Gwinnett County
District Attorney Office
08.2014 - 12.2014
Maintained court dockets and updated disposition of cases after court hearings and trials.
Prepared court orders and judgments for signature.
Answered telephone calls, took messages and transferred calls to appropriate colleagues.
Provided assistance to attorneys and court personnel in courtroom
Maintained and updated electronic databases to accurately and securely store court documents.
Reviewed court documents to process subpoenas, motions and pleadings.
Drafted professional court correspondence to facilitate legal proceedings.
Examined legal documents submitted to courts for adherence to laws and court procedures.
Researched case law and legal documents to support judicial decisions.
Education
Bachelor of Science - Criminal Justice & Administration
Georgia State University
Atlanta, GA
01.2015
Skills
Financial Planning
Prepare Purchase Offers
Property Showing
Networking and Business Development
Exhibit Security
Review of Motions
Legal Requirements
Customer Satisfaction
Communications Strategies
Court Proceedings
Legal Documents
Office Management
Schedule Management
Docket Management
Proceedings Recording
Timeline
Real Estate Agent
Coldwell Banker
09.2022 - Current
Sales Manager
Cellular Pro USA
12.2019 - 09.2022
Sales Manager
Atlanta WholeCell & Parts
02.2015 - 11.2019
Intern at Gwinnett County
District Attorney Office
08.2014 - 12.2014
Bachelor of Science - Criminal Justice & Administration