Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Neel Amin

Riverview

Summary

Detail-oriented professional with extensive experience in healthcare operations and order processing. Demonstrated success in resolving complex customer service issues and optimizing logistics. Recognized for high productivity and efficiency in fast-paced environments, contributing to team success. Specialized skills include data entry accuracy, time management, and problem-solving, ensuring exceptional customer satisfaction.

Overview

13
13
years of professional experience

Work History

Order Processor II

Medline Industries
Muncie
01.2020 - 11.2024
  • Handled routine and complex customer service inquiries and issues via email
  • Maintained and updated customer records to ensure consistency in service
  • Managed the full order lifecycle: placed orders, tracked shipments, and ensured timely delivery
  • Entered data from clinical notes and order documentation accurately and promptly
  • Assisted hospitals, clinics, doctors’ offices, insurance companies, and medical practices with order fulfillment and inquiries
  • Trained new employees and team members on specific insurance protocols and operating procedures

Lab Technician Assistant

LabCorp
Itasca
07.2018 - 01.2020
  • Prepared laboratory specimens for analysis and diagnostic testing
  • Unpacked, routed, and labeled specimens accurately for various testing stations
  • Packaged and shipped samples to appropriate testing facilities
  • Entered patient data accurately and in a timely manner
  • Resolved and documented any specimen issues
  • Trained new hires on specimen handling and job expectations

Customer Service Associate / Pharmacy Technician

Walgreens
Columbia
08.2011 - 03.2017
  • Supported pharmacy operations by verifying prescription details, preparing medications, and labeling packages.
  • Maintained accurate patient profiles and provided front-line customer assistance in the pharmacy and retail area.
  • Managed inventory, restocked merchandise, and ensured correct receipt and placement of shipments.
  • Operated the cash register, processed transactions, and assisted with setting up promotional displays.
  • Handled customer service inquiries, returns, and complaints in-person and over the phone.
  • Utilized photo lab equipment to create prints, edit digital images, and maintain imaging devices.

Education

Bachelor of Science - Public Health

University of South Carolina
Columbia, SC
12.2011

Skills

  • Multilingual proficiency
  • Order processing and tracking
  • Data entry accuracy
  • Effective communication
  • Organizational skills
  • Attention to detail
  • Insurance verification
  • Process improvement strategies
  • Mentorship and leadership

Languages

Gujarati
Native/ Bilingual

References

References available upon request.

Timeline

Order Processor II

Medline Industries
01.2020 - 11.2024

Lab Technician Assistant

LabCorp
07.2018 - 01.2020

Customer Service Associate / Pharmacy Technician

Walgreens
08.2011 - 03.2017

Bachelor of Science - Public Health

University of South Carolina

Similar Profiles

CREATE PROFILE
Neel Amin
Want your own profile? Build for free at Resume-Now.com