Neelakantan Namboodiri

• Provide phone and in-person reception, assessing clients' eligibility and legal issues, and directing them to appropriate internal services or external referrals
• Use case management software to enter client and legal issue information, following appropriate intake procedure and policies for EBCLC's legal practice areas
• Work collaboratively with other administrative and program support staff
• Research, identify, update and circulate referral information for services outside the scope of those provided by EBCLC that respond to client inquiries and needs
• Assist with filing of practice area case and brief service files, with client satisfaction surveys, and with other administrative tasks associated with EBCLC's legal services
• Assist with administrative tasks in support of EBCLC's offices generally, including sorting and scanning mail, updating staff directories, and helping with annual appeal mailings
• Provide additional administrative support and other duties as assigned by supervisor

• Completed accurate food orders using POS terminal and relayed special conditions to kitchen staff.
• Assisted Manager with store opening and closing procedures.
• Restocked supplies in kitchen, behind counter and at dining room stations to meet expected demands.
• Delivered exceptional service to more than 40 guests per day in busy restaurant setting greeting and serving with warmth, courtesy, and efficiency. .

• Assisted during practice drills and during games
• Practice setup
• Recorded practice (video)
• Helped set up meals and protein shakes for athletes

• Created podcast’s Facebook and Twitter graphics
• Prepared and posted email newsletter
• Managed email subscriber list

· Led games, sports, free play, arts and crafts for participants.

· Admitted patrons to recreation facilities, programs and events.

· Oversaw patron use of recreation equipment or facilities in compliance with Oakland regulations.

· Inspected equipment and supplies for safety and maintenance needs.

· Coordinated leisure education programs and activities.

· Facilitated larger events and field trips.