Summary
Overview
Work History
Education
Skills
Timeline
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Neely Landry

Baton Rouge,LA

Summary

Dynamic and personable sales professional with a proven background in customer engagement and relationship building. Excels at understanding clients needs, upselling products, and creating memorable customer experiences in various environments. Skilled in communication, multitasking, and problem-solving with a strong focus on exceeding sales targets while delivering exceptional service. Adept at building rapport, fostering loyalty, and contributing to team success through enthusiasm and a customer-first mindset.

Overview

9
9
years of professional experience

Work History

Shift Leader/Bar Manager

Ivar's Sports Bar & Grill
01.2024 - Current
  • Drove revenue growth by developing and implementing sales strategies such as promotions, upselling, and targeted product offerings.
  • Managed vendor relationships and negotiated supplier contracts, demonstrating strong negotiation and business development skills.
  • Trained and led a team of 15 employees, focusing on sales performance, customer service excellence, and brand representation.
  • Analyzed sales trends and customer feedback to optimize product mix and increase profitability.
  • Developed strong interpersonal communication and leadership skills in a competitive environment.

Bartender/Shift Leader

Happy's Irish Pub
08.2021 - 12.2023
  • Consistently exceeded sales goals by upselling, promoting specials, and driving higher than average check values.
  • Analyzed sales trends to adjust product recommendations and maximize profitability.
  • Recognized for top-tier sales performance and leadership within a high-volume, fast-paced environment.

Trainer/Server/Bartender

Hooters Inc.
11.2016 - 01.2022
  • Demonstrated expert product knowledge, recommending options based on customer preferences and seasonal promotions.
  • Built lasting customer relationships through attentive, personalized service, resulting in repeat clientele and strong word-of-mouth referrals.
  • Maintained exceptional accuracy in order entry and inventory control in a high-volume, fast-paced environment.
  • Trained and mentored new staff on sales techniques, customer service best practices, and operational efficiency, improving team performance and guest satisfaction scores.

Education

Bachelor of Science - Digital Marketing

Louisiana State University-Online
Baton Rouge, LA
05-2025

Skills

  • Customer Relationship Management (CRM)
  • Prospecting, Upselling, and Closing Techniques
  • Strong Verbal and Interpersonal Communication
  • Relationship Building and Client Retention
  • Product Knowledge and Presentation Skills
  • Time Management and Organization
  • Adaptability in Fast-Paced Environments
  • Cash Handling and Transaction Accuracy
  • Goal-Oriented and Self-Motivated
  • Microsoft Office Suite
  • Social Media for Sales and Marketing
  • Team Collaboration

Timeline

Shift Leader/Bar Manager

Ivar's Sports Bar & Grill
01.2024 - Current

Bartender/Shift Leader

Happy's Irish Pub
08.2021 - 12.2023

Trainer/Server/Bartender

Hooters Inc.
11.2016 - 01.2022

Bachelor of Science - Digital Marketing

Louisiana State University-Online

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