Amanda Hall
Abilene
Summary
Experienced and dependable employee. Excelling in customer relationship management, inventory management, and safety protocols. Proven ability to maintain high-quality standards and solve problems effectively.
Overview
7
7
years of professional experience
2008
2008
years of post-secondary education
Work History
Shift Leader/Manager
24/7 Travel Store
Abilene
08.2018 - 07.2024
- Developed and maintained strong relationships with customers to enhance loyalty and repeat business.
- Managed confict resolution and customer complaints with a focus on achieving satisfactory outcomes. • Training new employees.
- Balancing the safe.
- Occasionally Managing the books.
- Daily revenue Data entry.
- Checking in Truck using handheld scanner.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Assisting in keeping the outside parking lot and campground clean and customer ready.
- Resolved customer complaints swiftly, maintaining a customer satisfaction.
- Managed cash handling procedures, ensuring accuracy and security during shifts.
- Supervised team members to ensure smooth store operations during shifts.
- Managed inventory levels and organized stock for efficient customer access.
Retail Manager
Aksent Boutique
Abilene
07.2024 - 07.2025
- Assist customers on the sales floor.
- Fulfilled online orders.
- Check in new product delivered.
- Priced and displayed items throughout the store.
- Ensured all new products were marketed online.
- Handle transactions and cash management.
- Oversaw daily store operations, ensuring exceptional customer service and adherence to company standards.
- Analyzed sales data and market trends to identify opportunities for growth and improvement.
- Implemented visual merchandising standards that improved product placement and customer engagement.
- Resolved customer complaints and issues in a timely and professional manner to maintain satisfaction.
- Conduct weekly inventory checks to maintain accurate stock levels.
Packer
Russell Stovers Candies
Abilene
07.2025 - 11.2025
- Ensured accurate packaging and labeling of products to meet quality standards and customer specifications.
- Executed the efficient packing of products, ensuring adherence to quality standards and minimizing damage during transit.
- Monitored and reported any safety hazards or concerns to ensure a safe working environment.
- Implemented safety protocols and maintained a clean workspace to promote a safe working environment.
- Conducted regular quality inspections of packed items to ensure compliance with company specifications.
- Ensured compliance with packaging regulations and standards to meet industry requirements.
- Maintained a high level of attention to detail to ensure accuracy in packing orders.
Education
Abilene High School
Abilene, KansasSkills
- Inventory management
- Safety protocols
- Customer relationship management
- Cash handling procedures
- Conflict resolution
- Problem solving
- Effective communication
- Employee training
- Visual merchandising
- Barcode scanning
- Crew management
- Scanner systems
- Food safety regulations
- Work well under pressure
- Reliable and punctual
- Detail orientation
- Time management
- Team supervision
- Cash handling
- Sales optimization
- Customer relationship management (CRM)
- Complex Problem-solving
- Vendor management
- Clear communication
- Goal setting
- Marketing
- Staff training and development
- Change management
References
References available upon request.
Timeline
Packer
Russell Stovers Candies
07.2025 - 11.2025
Retail Manager
Aksent Boutique
07.2024 - 07.2025
Shift Leader/Manager
24/7 Travel Store
08.2018 - 07.2024
Abilene High School