Neenah Dorn
Cincinnati,Ohio
Summary
Multiskilled in Customer Service | Very Helpful and Outspoken| Leadership Skills| Diverse in Sports Field/ Knowledgeable in Outreach and Volunteer Work
Overview
7
7
years of professional experience
1
1
Certification
Work History
Building Supervisor
UC Campus Recreation Center
02.2020 - Current
- Inspect equipment and facility to uphold safe and aesthetically pleasing standards. Supervise facility crew and respond to any and all medical calls.
- Responsible for handling any misconduct in our facility as well as hourly counts of members attending the facility daily.
Member Services Lead
UC Campus Recreation Center
01.2020 - Current
- Work front desk checking in members, selling memberships, and answering phone calls.
- Responsible for supervising Member Service associates who also work at the desk answering any questions they have as well..
- Help a large volume of customers every day with a positive attitude and focus on customer satisfaction.
Outreach Ministry
Morning Star Baptist Church
06.2016 - Current
- Current church Morning Star Baptist Church has outreaches in our community as far as food giveaways, and toy giveaways around Christmas as well.
- Attend different food pantries in the community to give additional help to people in need.
COVID-19 Contact Tracer
University Of Cincinnati
11.2020 - 02.2022
- Investigated and identified confirmed and suspected coronavirus cases through our UC COVID Check app.
- Communicated with documented COVID-19 patients and other exposed persons via phone calls and email.
- Provided educational and informational resources regarding isolation policies and quarantine measures as well as daily check-ins of any changes with symptoms.
Social Media Intern
University Of Cincinnati
06.2019 - 08.2019
- Created engaging content to catch the attention of students and members at the UC Campus Recreation Center. Created informative and entertaining posts for our Facebook, Instagram, and TikTok pages.
- Provided motivational quotes for members to be engaged with working out.
Audio/Visual Ministry
Morning Star Baptist Church
03.2017 - 05.2018
- Responsible for audio and visual aspects of Sunday morning services.
- Record services every Sunday and upload them to our Youtube page.
Education
Bachelor of Journalism - Journalism, Broadcast
University of Cincinnati
Cincinnati, Ohio05.2024
Skills
- Issue Resolution
- Product Sales
- Customer Support
- Social Media Technologies
- Social Media Posting
- Teamwork and Collaboration
- Facility Operations
Certification
- First Aid/CPR Certified
- expiring August of 2026
Timeline
COVID-19 Contact Tracer
University Of Cincinnati
11.2020 - 02.2022
Building Supervisor
UC Campus Recreation Center
02.2020 - Current
Member Services Lead
UC Campus Recreation Center
01.2020 - Current
Social Media Intern
University Of Cincinnati
06.2019 - 08.2019
Audio/Visual Ministry
Morning Star Baptist Church
03.2017 - 05.2018
Outreach Ministry
Morning Star Baptist Church
06.2016 - Current
Bachelor of Journalism - Journalism, Broadcast
University of Cincinnati
- First Aid/CPR Certified
- expiring August of 2026
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