Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neenah Dorn

Cincinnati,Ohio

Summary

Multiskilled in Customer Service | Very Helpful and Outspoken| Leadership Skills| Diverse in Sports Field/ Knowledgeable in Outreach and Volunteer Work

Overview

7
7
years of professional experience
1
1
Certification

Work History

Building Supervisor

UC Campus Recreation Center
2020.02 - Current
  • Inspect equipment and facility to uphold safe and aesthetically pleasing standards. Supervise facility crew and respond to any and all medical calls.
  • Responsible for handling any misconduct in our facility as well as hourly counts of members attending the facility daily.

Member Services Lead

UC Campus Recreation Center
2020.01 - Current
  • Work front desk checking in members, selling memberships, and answering phone calls.
  • Responsible for supervising Member Service associates who also work at the desk answering any questions they have as well..
  • Help a large volume of customers every day with a positive attitude and focus on customer satisfaction.

Outreach Ministry

Morning Star Baptist Church
2016.06 - Current
  • Current church Morning Star Baptist Church has outreaches in our community as far as food giveaways, and toy giveaways around Christmas as well.
  • Attend different food pantries in the community to give additional help to people in need.

COVID-19 Contact Tracer

University Of Cincinnati
2020.11 - 2022.02
  • Investigated and identified confirmed and suspected coronavirus cases through our UC COVID Check app.
  • Communicated with documented COVID-19 patients and other exposed persons via phone calls and email.
  • Provided educational and informational resources regarding isolation policies and quarantine measures as well as daily check-ins of any changes with symptoms.


Social Media Intern

University Of Cincinnati
2019.06 - 2019.08
  • Created engaging content to catch the attention of students and members at the UC Campus Recreation Center. Created informative and entertaining posts for our Facebook, Instagram, and TikTok pages.
  • Provided motivational quotes for members to be engaged with working out.


Audio/Visual Ministry

Morning Star Baptist Church
2017.03 - 2018.05
  • Responsible for audio and visual aspects of Sunday morning services.
  • Record services every Sunday and upload them to our Youtube page.

Education

Bachelor of Journalism - Journalism, Broadcast

University of Cincinnati
Cincinnati, Ohio
05.2024

Skills

  • Issue Resolution
  • Product Sales
  • Customer Support
  • Social Media Technologies
  • Social Media Posting
  • Teamwork and Collaboration
  • Facility Operations

Certification

  • First Aid/CPR Certified

- expiring August of 2026

Timeline

COVID-19 Contact Tracer

University Of Cincinnati
2020.11 - 2022.02

Building Supervisor

UC Campus Recreation Center
2020.02 - Current

Member Services Lead

UC Campus Recreation Center
2020.01 - Current

Social Media Intern

University Of Cincinnati
2019.06 - 2019.08

Audio/Visual Ministry

Morning Star Baptist Church
2017.03 - 2018.05

Outreach Ministry

Morning Star Baptist Church
2016.06 - Current

Bachelor of Journalism - Journalism, Broadcast

University of Cincinnati
  • First Aid/CPR Certified

- expiring August of 2026

Neenah Dorn