Neeraj Singhal
Miami,Florida
Summary
Technology-savvy, result-oriented executive with a strong background in leading product development and professional services teams for start-ups and large global companies. Successfully built and launched global Software-as-a-Service (SaaS) products for life sciences and healthcare companies. Proven track record in building teams, launching new products, working towards product-market fit and implementing operational improvements to increase productivity and reduce cost.
Overview
36
36
years of professional experience
Work History
Vice President, Product Management
MediSpend
Portsmouth, New Hampshire
09.2015 - Current
- Launched solutions and services to achieve organic growth in revenue from $2M to $17M and expand customer base from 40 to 120 customers.
- Worked closely with customers and internal stakeholders to develop product strategy and define product roadmap.
- Spearheaded Application Programming Interface (API) strategy by outlining a set of APIs crucial for the solution and required by the market
- Actively engaged in self-directed learning of AI/ML by building practical skills through personal projects
Vice President, Product Management and Marketing
MediSpend
Portsmouth, New Hampshire
09.2015 - 09.2017
- Led development of Engagement Manager, a SaaS solution from conceptualization to launch and deployed it to 30+ customers within 5 years
- Worked towards product refinement and product market fit through user interactions, customer interviews and competitive analysis
- Partnered with sales and established an end-to-end lead management process to increase lead generation by 50% month over month.
Vice President, Professional and Client Services
Sapphire-digital (acquired by Zelis)
Lyndhurst, New Jersey
10.2013 - 09.2015
- Built professional and client services group from ground up by hiring and training a team of 15 associates
- Signed and implemented 6 large health plan clients within twelve months, covering 20+ million members.
- Implemented standard methodology and processes for customer implementations, client support and operations
Vice President, Product Management
Sapphire-digital (acquired by Zelis)
Lyndhurst, New Jersey
10.2013 - 11.2014
- Established product management function, instituted product management processes, hired and trained a team of five product managers
- Launched VitalsChoice, a SaaS based configurable healthcare cost transparency product using state-of-the-art technology stack.
Vice President, Global Product Management and Innovation
Dendrite - CEGEDIM (acquired by IQVIA)
Bedminster, New Jersey
01.2010 - 10.2013
- Created “concept videos” to communicate product vision of mobile CRM to customers and media analysts and gather feedback
- Solution was deployed to 100+ global clients and was used by over 40,000 users globally.
Senior Director, Product Management and Strategy
Dendrite - CEGEDIM (acquired by IQVIA)
Bedminster, New Jersey
01.2006 - 01.2010
- Hosted customer advisory board sessions to share product roadmap and gather inputs from several Tier 1 customers
- Partnered with sales team to sell CRM solution to top 20 global life science customers, adding 20,000+ seats.
Senior Director, Client Implementation
DENDRITE INTERNATIONAL (acquired by CEGEDIM)
Bedminster, New Jersey
01.2001 - 01.2006
- Collaborated with sales to secure 18 new Tier 1 and Tier 2 clients; successfully launched solution adding 25,000+ new licenses
- Delivered over $20 million in annual revenues with 55% gross margin on new implementations and enhancements
- Saved $3 million annually in staffing costs through a 20% annual reduction in staff over 3 years, keeping attrition rate under 3%.
Technical Project Management (Consulting)
IGATE Corp (Capgemini)
Pittsburgh, PA
01.1995 - 01.2001
- Implemented $3 million global CRM project for Procter and Gamble and deployed it in 6 countries across Europe
- Designed and presented technology architecture to multiple clients including Johnson & Johnson, Parke Davis, and others
- Developed multiple CRM modules using C, Oracle, Powerbuilder, and Sybase for major global clients.
Programmer, Senior Programmer & Team Lead
CMC LIMITED (Tata Consultancy Services)
India
01.1988 - 01.1995
- Worked in several software development solutions using C, UNIX and database technologies (Oracle, Ingres, Sybase).
Education
MBA -
Leonard N. Stern School of Business, New York University
Master of Science (Computer Science) -
New Jersey Institute of Technology
Six Sigma (Black Belt) -
BMG Institute
Bachelor of Technology -
India
Skills
- SaaS Solutions
- Product Management
- Product Development
- API strategy and development
- Product strategy and Product Roadmap
- Customer relationship management
- Business intelligence
- Healthcare cost transparency
- Professional services
- Customer implementations
- Commercial strategy
- AI / ML fundamentals
Timeline
Vice President, Product Management
MediSpend
09.2015 - Current
Vice President, Product Management and Marketing
MediSpend
09.2015 - 09.2017
Vice President, Professional and Client Services
Sapphire-digital (acquired by Zelis)
10.2013 - 09.2015
Vice President, Product Management
Sapphire-digital (acquired by Zelis)
10.2013 - 11.2014
Vice President, Global Product Management and Innovation
Dendrite - CEGEDIM (acquired by IQVIA)
01.2010 - 10.2013
Senior Director, Product Management and Strategy
Dendrite - CEGEDIM (acquired by IQVIA)
01.2006 - 01.2010
Senior Director, Client Implementation
DENDRITE INTERNATIONAL (acquired by CEGEDIM)
01.2001 - 01.2006
Technical Project Management (Consulting)
IGATE Corp (Capgemini)
01.1995 - 01.2001
Programmer, Senior Programmer & Team Lead
CMC LIMITED (Tata Consultancy Services)
01.1988 - 01.1995
MBA -
Leonard N. Stern School of Business, New York University
Master of Science (Computer Science) -
New Jersey Institute of Technology
Six Sigma (Black Belt) -
BMG Institute
Bachelor of Technology -
India
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