Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Licensed Practical Nurse
Shepherd Of The Valley Lutheran Retirement Services
02.2024 - Current
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Cared for wounds, provided treatments, and assisted with procedures.
Assisted with admissions, appointments, transfers, and discharges.
Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Finish Line Sprayer
Cabinetworks Group
06.2013 - 02.2024
Used proper PPE and safety protocols for personal health and safety of other staff.
Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
Mixed paint colors and appropriate chemicals to complete projects.
Completed projects with attention to strict respiratory health standards to avoid accidents.
Customer Retention Specialist
VXI Global Solutions
05.2011 - 05.2013
Adhered to appropriate legal scripting when required.
Met customer call guidelines for service levels, handle time and productivity.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
East High School
Youngstown, OH
Licensed Practical Nursing
ETI Technical College
Niles, OH
02.2024
Skills
Critical Thinking
Issue Resolution
Active Listening
Customer Relationships
Certified in CPR/BLS
Team Communication
Safety Policies and Procedures
Communications Strategies
Medication Administration
Direct Patient Care
Additional Information
Professional References Available Upon Request
Timeline
Licensed Practical Nurse
Shepherd Of The Valley Lutheran Retirement Services
02.2024 - Current
Finish Line Sprayer
Cabinetworks Group
06.2013 - 02.2024
Customer Retention Specialist
VXI Global Solutions
05.2011 - 05.2013
High School Diploma -
East High School
Licensed Practical Nursing
ETI Technical College
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