Neff Hansen
Summary
My goal is to always meet customers' needs in a manner that will create loyal and returning customers, and assist the company towards its goals.
Overview
4
4
years of professional experience
Work History
Ski Boot Fitter
Evolucion Innovations
Salt Lake City, UT
10.2023 - 04.2024
- As a ski boot fitter I worked to find the most optimal ski boot based off the customers anatomy and performance needs.
- I made customizations to boots to create a more enjoyable fit and skiing experience.
- I also assisted customers in finding appropriate skis and bindings as well as any other related products.
- I ran the point of sale system
Assistant Manager
Ski N See
08.2022 - 05.2023
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
- Solved problems and resolved conflicts for team members and customers
- Utilized data analytics to identify areas for improvement
- Trained employees on various systems and procedures
- Maintained store cleanliness and operational needs
- Made product suggestions to suit customers' needs
- Oversaw the mounting and tuning of skis and snowboards.
Key Holder
Ski N See
10.2020 - 05.2022
- Met company standards with regards to merchandising, visual presentation, and housekeeping
- Offered product suggestions that complemented customer selections
- Executed opening, closing and register functions to meet business requirements
- Assigned employees to specific duties.
Retail receiving associate
Burlington
07.2020 - 08.2020
- Unloaded product shipments
- Organized and sized products
- Placed products on the retail floor
- Maintained a clean working environment.
Education
GED -
Southpointe Adult High School
West Jordan, UT07.2021
Skills
- Customer Rapport
- Orienting and Training
- POS System Operation
- Customer Needs Assessment
- Verbal and Written Communication
- Payroll Management
- Store Opening and Closing Procedures
- Store Merchandising
- Shift Scheduling
- Cash Management
- Task delegation
References
- Geoffrey Trent, Ski N See store manager, (385) 298-5878, gtrent@skinsee.com
- Aidan Holt, Ski N See store manager/ Cariloha Store manager, (801) 231-5260, aidannholt@gmail.com
- Connor Harris, Ski N See key holder/ Assistant manager, (801) 708-1651, harrisconnor@gmail.com
Timeline
Ski Boot Fitter
Evolucion Innovations
10.2023 - 04.2024
Assistant Manager
Ski N See
08.2022 - 05.2023
Key Holder
Ski N See
10.2020 - 05.2022
Retail receiving associate
Burlington
07.2020 - 08.2020
GED -
Southpointe Adult High School