Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Neff Hansen

Summary

My goal is to always meet customers' needs in a manner that will create loyal and returning customers, and assist the company towards its goals.

Overview

4
4
years of professional experience

Work History

Ski Boot Fitter

Evolucion Innovations
10.2023 - 04.2024
  • As a ski boot fitter I worked to find the most optimal ski boot based off the customers anatomy and performance needs.
  • I made customizations to boots to create a more enjoyable fit and skiing experience.
  • I also assisted customers in finding appropriate skis and bindings as well as any other related products.
  • I ran the point of sale system

Assistant Manager

Ski N See
08.2022 - 05.2023
  • Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
  • Solved problems and resolved conflicts for team members and customers
  • Utilized data analytics to identify areas for improvement
  • Trained employees on various systems and procedures
  • Maintained store cleanliness and operational needs
  • Made product suggestions to suit customers' needs
  • Oversaw the mounting and tuning of skis and snowboards.

Key Holder

Ski N See
10.2020 - 05.2022
  • Met company standards with regards to merchandising, visual presentation, and housekeeping
  • Offered product suggestions that complemented customer selections
  • Executed opening, closing and register functions to meet business requirements
  • Assigned employees to specific duties.

Retail receiving associate

Burlington
07.2020 - 08.2020
  • Unloaded product shipments
  • Organized and sized products
  • Placed products on the retail floor
  • Maintained a clean working environment.

Education

GED -

Southpointe Adult High School
West Jordan, UT
07.2021

Skills

  • Customer Rapport
  • Orienting and Training
  • POS System Operation
  • Customer Needs Assessment
  • Verbal and Written Communication
  • Payroll Management
  • Store Opening and Closing Procedures
  • Store Merchandising
  • Shift Scheduling
  • Cash Management
  • Task delegation

References

  • Geoffrey Trent, Ski N See store manager, (385) 298-5878, gtrent@skinsee.com
  • Aidan Holt, Ski N See store manager/ Cariloha Store manager, (801) 231-5260, aidannholt@gmail.com
  • Connor Harris, Ski N See key holder/ Assistant manager, (801) 708-1651, harrisconnor@gmail.com

Timeline

Ski Boot Fitter

Evolucion Innovations
10.2023 - 04.2024

Assistant Manager

Ski N See
08.2022 - 05.2023

Key Holder

Ski N See
10.2020 - 05.2022

Retail receiving associate

Burlington
07.2020 - 08.2020

GED -

Southpointe Adult High School

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Neff Hansen