Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Negar (Nia) Abbasian

Shoreline,Washington

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Waitress

Flavor Bistro
03.2015 - 12.2019
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Waitress

Amore Infused
06.2016 - 10.2018
  • Greeted new customers, discussed specials, and took drink orders.
  • Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts..
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Sales Associate

Macy's
12.2012 - 12.2014
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Diploma -

Carbon High School
Price, UT
06.2009

Skills

  • Customer Service
  • Upselling
  • Excellent People Skills
  • Multi-Tasking Strength
  • Teamwork and Collaboration
  • Adapt to Diverse Groups
  • Product Recommendations
  • Strategic Planning
  • Meeting Deadlines
  • Product Promotions
  • Display Setup
  • Product Sales

Languages

Persian
Native or Bilingual

Timeline

Waitress

Amore Infused
06.2016 - 10.2018

Waitress

Flavor Bistro
03.2015 - 12.2019

Sales Associate

Macy's
12.2012 - 12.2014

Diploma -

Carbon High School

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Negar (Nia) Abbasian