Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neha Reddy

Summary

Experienced Business Analyst with 8 years of experience in analyzing and optimizing business processes, leading to significant efficiency gains and cost savings. Expertise in process modeling, automation, and project management drives successful process improvement initiatives. Aiming to leverage analytical acumen to support strategic business objectives further. Strong skills in data analysis, project management, and strategic planning, coupled with ability to communicate effectively with stakeholders at all levels..

Exceptional communication and collaboration skills enhance teamwork across cross-functional groups.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sr Business Analyst

Moksha Grc
02.2023 - 11.2023
  • Conducted hands-on development and implementation of various technologies in alignment with defined business goals and initiatives. Converted business requirements into cost-effective technical solutions through numerous means while delivering reliable applications within budget constraints.
  • Created a detailed business analysis report to outline problems, opportunities, and solutions that resulted in a 20% revenue increase and a 12% cost reduction.
  • Drove development lifecycle for updated dashboards and reports, including unit and user acceptance testing through production.
  • Coordinated financial, product, market, and operational research to support strategic plans across the company’s departments.
  • Provided consultative, advisory, technical, and staff support by providing market research methodologies and results.
  • Analyzed data between software applications and designed interconnection bridges as needed to improve communication between activities.
  • Compiled data using data visualization and Excel, working with 2 senior business analysts to infer meaningful insights that improved organizational processes for several companies, which saved a total of 90 man hours per month.
  • Contributed to presentation preparations, and offered discussion in client and stakeholder meetings.
  • Interchanged between IT and business contacts to manage project lifecycle, and ensured team achieved 96% of deadlines by communicating realistic expectations.
  • Researched and presented to stakeholders, obtaining approvals for requirements and changes.
  • Gathered and organized data to analyze current industry trends.
  • Assisted in developing training materials for internal staff on new products or services.
  • Communicated strategies to analyst team, and received valuable feedback regarding approach to business observations.

Business Analyst

State Farm
Richardson, Texas
09.2022 - 02.2023
  • Performed in-depth research and analysis to help 10+ Fortune 1000 companies stay ahead of their competition
  • Compiled data using data visualization and Excel, working with 2 senior business analysts to infer meaningful insights that improved organizational processes for several companies, which saved a total of 90 man hours per month
  • Participated in 100+ hours of in-house workshops and statewide conferences to improve industry knowledge
  • Contributed to presentation preparations, and offered discussion in client and stakeholder meetings
  • Interchanged between IT and business contacts to manage project lifecycle, and ensured team achieved 96% of deadlines by communicating realistic expectations
  • Researched and presented to stakeholders, obtaining approvals for requirements and changes
  • Drafted client reports under the supervision of senior analysts, receiving 100% positive feedback for alignment to client goals
  • Communicated strategies to analyst team, and received valuable feedback regarding approach to business observations

Business Analyst

Volkswagen Group of America
Auburn Hills, Michigan
03.2020 - 09.2021
  • Conducted a detailed market analysis, which contributed to the development of three new product features rolled out across customer platforms.
  • Identified operating improvements from internal data with SQL, which reduced man hours by 8% year over year
  • Tracked, extrapolated, and interpreted customer data using java, SQL, and Excel to report customer behaviors and statewide retention numbers.
  • Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
  • Maintained or updated business intelligence tools, databases or dashboards.
  • Collaborated with stakeholders across departments to define requirements for new projects.
  • Gathered feedback from end users regarding usability issues related to applications or systems.
  • Documented business processes and operating procedures for an early-stage startup
  • Monitored and evaluated processes to and areas of improvement, significantly improving the client experience by 32% by advising resource allocation to one-on-one health monitoring

Managed diverse projects for data capture, storage and forecast analysis.

Scrum Master

Verizon Wireless
Irving, Texas
08.2018 - 03.2020
  • Facilitate the Daily SCRUM meetings to allow the Scrum Team to synchronize their work and communicate issues and roadblocks with the Product Owner.
  • Delivered results using strong understanding of project management methodology and PMO standards.
  • Conducted demos of completed work at the end of each sprint cycle.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Assist and work with the Product Owner in maintaining the Product Backlog.
  • Maintaining an exceptional level of customer focus centered on integrity and transparency
  • Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
  • Guiding the team on how to get the most out of self-organization
  • Facilitating getting the work done without coercion, assigning, or dictating the work
  • Facilitating discussion, decision making, and conflict resolution
  • Keep an acute watch for obstacles and blockers
  • Facilitate and actively participate in Release planning
  • Encourage and promote open work culture and practice the same through facilitating creativity and building a collaborative and trusting work environment
  • Report statuses, risks and issues to Management regularly

Scrum Master

Mercedes Benz Financial Services
Farmington, Michigan
06.2017 - 07.2018
  • Involved in the analysis, design, and development and testing phases of Software Development Lifecycle (SDLC) using Agile methodology & participated actively in daily stand up calls
  • Responsible for writing J2EE compliant java code for application development effort which involved working with JSP, Servlets, JDBC, XML, EJB, etc
  • Design and Development of Objects using Object Oriented Design in Java
  • Used Core java Concepts based on Multithreading, concurrency, concepts, for updating the inventory using the I/O concepts
  • Preparing the migration document for migrating application from Struts to Spring and Responsive web designing the application
  • Develop the changes using JSTL, jQuery, JCP, JSP, Spring MVC, Spring IOC, Spring JDBC, Web services
  • Used JavaScript, AngularJS, and AJAX technologies for front end user input validations and Restful web service calls
  • Configure beans in spring configuration file with Spring IOC, Spring AOP concepts
  • Worked on XML Technologies like XML Parsers, JAXB for binding data to java objects
  • Developed the Spring AOP Programming to configure logging for the applications
  • Experienced in developing SOAP-based Web Services and Web Service Clients (JAX-WS, SOAP, WSDL and JAXB)
  • Backend application layer is implemented using EJB (Enterprise Java Bean) in WebLogic Application Server environment
  • Have extensive experience in building and deploying applications on Web/Application Servers like Apache Tomcat, WAS 7, 8
  • Created builds using Maven and pulled the project code from GitHub repositories
  • Used Bamboo as integration tool and deployed war to WebSphere Application Server 8.5
  • Deployed in Linux environment and used Tomcat as application server, UNIX shell scripts for data migration and batch processing
  • Developed test cases using Junit, Spring Test Module and created stubs using Mockito framework

Education

Masters - IT

Lawrence Technological university
01.2015

Skills

  • Requirements Elicitation
  • Workflow Diagrams
  • User Stories
  • Backlog Management
  • Business Model Canvas
  • SWOT Analysis
  • SQL
  • Business Intelligence
  • Tableau
  • MS Excel (Advanced)
  • Statistics
  • Data Visualization
  • Agile Methodology
  • Scrum
  • Kanban
  • Sprint Planning
  • Risk Management
  • JIRA
  • ERP Systems
  • CRM Software
  • Microsoft Office Suite
  • Google Analytics
  • Visio
  • Lucidchart

Certification

Certified Scrum Master (CSM)

Timeline

Sr Business Analyst

Moksha Grc
02.2023 - 11.2023

Business Analyst

State Farm
09.2022 - 02.2023

Business Analyst

Volkswagen Group of America
03.2020 - 09.2021

Scrum Master

Verizon Wireless
08.2018 - 03.2020

Scrum Master

Mercedes Benz Financial Services
06.2017 - 07.2018

Masters - IT

Lawrence Technological university
Neha Reddy