Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Neha Sharma

San Jose

Summary

Experienced in leveraging applicant tracking systems and data analysis to enhance recruitment processes and optimize team collaboration. Demonstrated ability to implement patient flow management strategies that improve operational efficiency, while also managing onboarding and new hire orientation programs. Proficient in project management methodologies, with a focus on talent acquisition and management, ensuring alignment with organizational goals. Skilled in database modeling and SQL, alongside expertise in tools such as Power BI, EPIC, Cerner, and Smartsheet to support data-driven decision-making.

Overview

9
9
years of professional experience

Work History

Senior Healthcare Recruiter

Amergis
San Jose
11.2022 - Current
  • Managed full-cycle recruitment, filling 20 roles monthly in healthcare and education sectors.
  • Executed targeted recruiting strategies using ATS and social media to improve applicant experience.
  • Conducted data analysis with business development manager to enhance candidate sourcing quality.
  • Oversaw 10 accounts, collaborating with business development manager to identify staffing needs.
  • Coordinated job fairs and recruitment events, increasing candidate engagement and organizational visibility.
  • Streamlined onboarding process, doubling candidate retention rate through effective screening methods.
  • Implemented feedback mechanisms, improving client satisfaction scores for business development managers.
  • Managed recruitment pipeline with annual budget over $450K, overseeing onboarding for more than 100 candidates.

Patient Services Specialist & Referral Coordinator

University of Washington Medical Center
Seattle
09.2021 - 12.2023
  • Optimized patient flow through effective management of operational schedules.
  • Coordinated appointment and virtual consultation scheduling to enhance resource utilization.
  • Secured and organized patient records from outpatient facilities for timely care delivery.
  • Managed incoming EPIC referrals to ensure prompt processing and necessary follow-up.
  • Conducted applicant interviews for internal positions to assess candidate suitability.

Program Coordinator

University of Washington Medical Center
Seattle
07.2016 - 08.2021
  • Enhanced coordination efficiency by 25% through scheduling 50 monthly appointments with clinical teams and providers.
  • Directed workflows between EPIC and MyChart, ensuring seamless operational integration.
  • Led scheduling team to improve clinical service coordination across departments.
  • Oversaw complex scheduling processes to optimize collaboration among clinical staff.
  • Coordinated travel arrangements and meetings for clinical teams, improving logistical support.
  • Trained administrative assistants, patient services specialists, and referral coordinators during clinic expansion initiatives.
  • Managed procurement and maintenance of clinical inventory to support operational requirements.
  • Provided HR support to clinical teams, facilitating efficient workflow management.

Education

Bachelor of Science - Public Health

University of Washington
Seattle, WA
06-2016

Post Graduate - Data Science And Business Analytics

The University of Texas Austin
Austin, TX

Skills

  • Applicant tracking systems
  • Candidate sourcing and recruitment
  • Data analysis and reporting
  • Onboarding and new hire orientation
  • Event coordination and planning
  • Scheduling and efficiency optimization
  • Patient flow management strategies
  • Team collaboration and dynamics
  • Talent acquisition and management
  • Project management methodologies
  • Management consulting expertise
  • Payroll administration processes
  • Full-cycle recruitment strategies
  • Contract negotiation skills
  • Database modeling and SQL proficiency
  • Power BI, EPIC, Cerner, and Smartsheet expertise

Accomplishments

  • Sales and growth focus
  • Data analytics proficiency
  • High-Volume Recruitment Success
  • Exceeded Annual Revenue Targets

Timeline

Senior Healthcare Recruiter

Amergis
11.2022 - Current

Patient Services Specialist & Referral Coordinator

University of Washington Medical Center
09.2021 - 12.2023

Program Coordinator

University of Washington Medical Center
07.2016 - 08.2021

Bachelor of Science - Public Health

University of Washington

Post Graduate - Data Science And Business Analytics

The University of Texas Austin