Nehaya Jaradi
Rosenberg,USA
Summary
Dedicated office manager with excellent customer service skills and extensive knowledge of bookkeeping procedures, excel, payroll and experienced in call center like positions.
Overview
12
12
years of professional experience
Work History
Housewife/Stay at Home Mom
Home-Saïda
04.2022 - 03.2024
- Focusing on taking care of the household and raising my child
Restaurant Manager
Forn Al Basha
Kfarjarra
02.2022 - 06.2022
- Managed the family owned bakery, I also did the accounting as well as did the food purchasing as well as kitchen management
Market Research Interviewer
Dynata
01.2020 - 12.2021
- Cold calls
- Market research
- Political calls
- Surveys
- Read from a script
Agent/Customer Service
Shiftsmart
06.2020 - 02.2021
- Cold calls, taking surveys over the phone, in store auditors also known as mystery shoppers
Operations Manager
Basha Ahmad
Kfarjarra, Lebanon
04.2018 - 08.2020
- I would maintain scheduling for employees, do payroll, as well as hiring employees
- I would take catering orders
- I would manage the accounts for the restaurant
Travel Agent
Jaradi World Travel
Richmond, US
01.2017 - 05.2018
- Bookings trips for customers, taking payments over the phone, customer service, making appointments
Operations Manager
Basha Kabab
Houston, US
06.2015 - 05.2017
- I worked from the hours of 9-9 Monday through Friday as well as Saturdays 9-6
- I made sure all the food was prepped and ready for the day
- I would also go grocery shopping as well for the restaurant
- I did payroll, ran the registers and also helped in the kitchen cooking, cleaning and handled customer service
Operations Manager
Network Consulting Solutions
Houston, US
01.2012 - 03.2015
- I managed the office, I would do payroll for the company
- I would answer phone calls, took appointments
- I would also go to meetings to meet with doctors to get referral for compounding cream medication and also allergy testing
Education
Associate of Arts - Business
Houston Community College
01.2017
High School Diploma -
BF Terry High School
Rosenberg, TX05-2007
Skills
- CUSTOMER SERVICE
- MICROSOFT WORD
- POWERPOINT
- RECEPTIONIST
- RETAIL SALES
- Accounts Payable
- QuickBooks
- Bookkeeping
- Office Management
- Payroll
- Accounts Receivable
- Restaurant Management
- Management
- Recruiting
- Microsoft Excel
- Hospitality
- Typing
- Microsoft Office
- Market Research
- Kitchen Management Experience
- Critical Thinking
- Supervision and leadership
- Active Listening
- Attention to Detail
- Dependable and Responsible
- Excellent Communication
- Organization and Time Management
- Communication
- Analytical and Critical Thinking
- Relationship Building
- Problem Resolution
- Multitasking Abilities
- Good Telephone Etiquette
Personal Information
- Title: Operations Manager
- Work Permit: Authorized to work in the US for any employer
Timeline
Housewife/Stay at Home Mom
Home-Saïda
04.2022 - 03.2024
Restaurant Manager
Forn Al Basha
02.2022 - 06.2022
Agent/Customer Service
Shiftsmart
06.2020 - 02.2021
Market Research Interviewer
Dynata
01.2020 - 12.2021
Operations Manager
Basha Ahmad
04.2018 - 08.2020
Travel Agent
Jaradi World Travel
01.2017 - 05.2018
Operations Manager
Basha Kabab
06.2015 - 05.2017
Operations Manager
Network Consulting Solutions
01.2012 - 03.2015
Associate of Arts - Business
Houston Community College
High School Diploma -
BF Terry High School