Nehemiah Harris
McKinney
Summary
Dedicated in customer service, with problem-solving abilities and attention to detail. Proven track record in enhancing customer satisfaction and working with a team effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Consultation Agent
Geek Squad - Best Buy
Allen, TX
10.2023 - Current
- Provided technical support for customers, diagnosing issues with devices and software.
- Collaborated with team members to enhance service delivery processes and customer satisfaction.
- Documented service interactions accurately within the company's CRM system.
- Trained new staff on operational procedures and best practices for customer engagement.
- Used rules and guidelines of client data protection
Store Clerk
Shipley's Donuts
McKinney, TX
07.2020 - 10.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained inventory levels through regular stock checks and restocking procedures, minimizing shortages.
- Collaborated with team members to uphold cleanliness and organization of store environment, promoting safety standards.
Education
Dental Assistant Certification - General Dentistry
Texas Academy Of General Dentistry
AustinHigh School Diploma -
Allen High School
Allen, TX05-2023
Skills
- Time management
- Problem-solving abilities
- Attention to detail
- Software installation
- CPR trained
- Licensed CDA
- Customer service
- Adaptability and flexibility
- Friendly and patient
- Task prioritization
- Self motivation
- Cleaning and sanitation
Certification
- RDA - Registered Dental Assistant
- CPR
Languages
English
Native or Bilingual
Timeline
Consultation Agent
Geek Squad - Best Buy
10.2023 - Current
Store Clerk
Shipley's Donuts
07.2020 - 10.2023
Dental Assistant Certification - General Dentistry
Texas Academy Of General Dentistry
High School Diploma -
Allen High School