Nehemy Thermoise

• Accurately entered, updated, and maintained large volumes of data in Amazon’s internal systems, ensuring 99%+ accuracy and compliance with company data standards.
• Processed and verified customer orders, product listings, and inventory records to support smooth warehouse and fulfillment operations.
• Reviewed and corrected discrepancies in data to maintain quality and integrity across multiple platforms.
• Utilized Amazon’s proprietary software and tools to efficiently handle high-volume data workloads under strict deadlines.
• Collaborated with team members and supervisors to resolve data-related issues, improving operational efficiency and reducing errors.
• Adhered to confidentiality and security protocols to safeguard sensitive company and customer information.

• Coordinated all aspects of real estate transactions—including inspections, appraisals, and financing arrangements—reducing potential delays by up to 25% and ensuring smooth closings for 100+ clients.
  
  Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs, resulting in 70% of new business coming from referrals.
  
  Developed strong knowledge of local market conditions, enabling accurate pricing strategies and targeted marketing efforts that led to faster sales cycles and above-average selling prices.
  
  Enhanced client satisfaction with diligent follow-up after closing, maintaining a 98% positive client feedback rating and repeat business opportunities.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts, handling an average of 30+ customer interactions per day across calls, emails, and chats.
  
  Resolved customer complaints with empathy, achieving a 95% satisfaction rate and contributing to increased customer loyalty and repeat business.
  
  Handled escalated calls efficiently, securing resolutions that balanced customer needs with company policies, resulting in a 20% reduction in repeat complaints.

Conducted door-to-door sales for a solar energy company, engaging with an average of 50+ potential customers per week to present product benefits and close sales.

Developed advanced sales skills, including persuasive communication, objection handling, and needs-based selling, resulting in a 20%+ conversion rate.

Took the role as an opportunity to expand sales intuition and industry knowledge, which inspired pursuit of a real estate license to further leverage client relationship and sales expertise.