Neida Herrera
Bakersfield,CA
Summary
Experienced cashier and server with strong customer service, cash drawer balancing, and payment processing skills. Known for accurate transactions, clear communication, and smooth front-line operations.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Cashier/Server
Mauricio's Grill and Cantina
08.2022 - Current
- Processed customer orders accurately using point-of-sale system and maintained an efficient checkout flow.
- Processed customer orders accurately using a point-of-sale system and maintained efficient checkout flow.
- Balanced the cash drawer, verified transactions, and resolved discrepancies with consistent attention to detail.
- Coordinated with kitchen and serving staff to relay order updates and prevent delays.
- Trained new cashiers on register operations, customer service, and closing procedures.
- Monitored front counter activity, prioritized tasks, and maintained organized register area.
Office Assistant
Pathway Family Services
02.2020 - 08.2022
- Scheduled appointments, coordinated calendars, and resolved routine conflicts efficiently.
- Managed front-desk communications, directed inquiries, and maintained professional client service.
- Maintained accurate client files, ensuring confidentiality and organized recordkeeping.
- Entered case information into databases with strong attention to detail.
Sales Associate
Petsmart
04.2018 - 04.2020
- Assisted pet parents with product selection, service recommendations, and store navigation.
- Answered customer questions about pet care, nutrition, and product availability with clear guidance.
- Processed transactions accurately using point-of-sale systems and handled cash register duties.
- Maintained organized, well-stocked sales floor through merchandising, facing, and replenishment.
- Supported inventory control by receiving shipments, checking stock, and rotating merchandise.
Education
High School Diploma -
North High School
Bakersfield, CASkills
- Customer service excellence
- Team collaboration
- Cash drawer balancing
- Work ethic and integrity
- Cash management
- Written and verbal communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Server
Mauricio's Grill and Cantina
08.2022 - Current
Office Assistant
Pathway Family Services
02.2020 - 08.2022
Sales Associate
Petsmart
04.2018 - 04.2020
High School Diploma -
North High School