Neida Ramos
Webster,TX
Summary
Proven leader and bilingual communicator, adept in tech, excelled at Ichibon Seafood & Steakhouse by enhancing team productivity and customer satisfaction. Skillfully balanced multitasking and detail-oriented strategies to streamline operations, achieving significant service improvements without compromising professionalism or reliability.
Overview
5
5
years of professional experience
Work History
Supervisor- Waitress
Ichibon Seafood & Steakhouse
05.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Clear Creek High School
2305 E Main St League City, TX 7757306.2020
Skills
Bilingual; Fluent in English & Spanish
Tech Savvy
Goal-Oriented
Schedule development
Priority management
Teamwork and Collaboration
Multitasking
Attention to Detail
Time Management
Excellent Communication
Effective Communication
Active Listening
Professionalism
Reliability
Languages
Spanish
Native or Bilingual
Timeline
Supervisor- Waitress
Ichibon Seafood & Steakhouse
05.2019 - Current
High School Diploma -
Clear Creek High School
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