Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neil Albaladejo

Villa Park,USA

Summary

Business professional with solid history in high-level management roles, delivering impactful leadership and strategic direction. Known for fostering collaborative environment and achieving consistent results through adaptability and strong relationship-building. Proficient in operational management and strategic planning, embodying reliability and results-oriented mindset.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sr. General Manager

OSM Worldwide
Glendale Heights, IL
09.2017 - 11.2025

Achieved timely project delivery while maintaining budgetary constraints through effective team leadership. Drove successful project outcomes by fostering collaboration among diverse teams. Delivered impactful results that enhanced overall project success.

  • Oversaw large-scale P&L management for $XXM-$XXXM, ensuring financial health and operational efficiency.
  • Facilitated seamless transition of the site from launch to steady-state operations, maintaining zero service disruption throughout the process.
  • Facilitated leadership development for 100+ employees, creating promotion pipelines and strengthening succession depth within the organization.
  • Analyzed demand patterns and implemented capacity models to enhance operational efficiency and mitigate service disruptions.
  • Managed inventory planning for packaging materials, consumables, safety equipment, and MRO to maintain availability while minimizing excess working capital.
  • Analyzed volume forecasts to inform labor capacity planning and workforce modeling, ensuring optimal staffing and reduced overtime costs.
  • Executed strategic automation and TMS modernization efforts, resulting in significant productivity gains and cost reductions.
  • Analyzed transportation and USPS lane performance metrics to identify opportunities for enhancing SLA reliability and cost efficiency.
  • Collaborated in strategic planning and implementation of robotics and automation systems to ensure seamless operational integration.
  • Fostered a culture of safety and compliance through the establishment of preventive systems reporting and accountability initiatives.
  • Developed and optimized advanced WMS, ERP, and BL integrations to support informed decision-making and effective KPI management.
  • Developed a thorough understanding of logistics and operational challenges inherent in the last-mile delivery sector through hands-on experience with various final mile companies.
  • Streamlined delivery processes through effective route optimization, comprehensive performance analysis, and proactive customer service initiatives.
  • Coordinated inventory and equipment acquisition, guaranteeing each location was equipped with essential supplies and machinery to function efficiently.
  • Oversaw inventory management processes to optimize stock levels. Led initiatives to assess and adjust inventory, minimizing operational disruptions and budget impacts. Collaborated with teams to enhance inventory accuracy and efficiency.
  • Managed supplier relationships to negotiate optimal pricing and delivery terms, ensuring compliance with established quality benchmarks.
  • Established and maintained budgets to ensure expenditures align with financial objectives and operational requirements.
  • Evaluated usage patterns and seasonal fluctuations to inform proactive purchasing strategies.
  • Managed logistics operations to ensure timely deliveries, minimizing downtime and enhancing efficiency.
  • Conducted thorough evaluations of purchased equipment and supplies to guarantee adherence to safety regulations and industry compliance standards.
  • Implemented structured processes to ensure meticulous organization and effective interdepartmental communication.
  • Conducted ongoing evaluations and updates of purchasing procedures to optimize operational efficiency while ensuring high service levels.
  • Streamlined inventory control and procurement activities, facilitating achievement of operational goals across teams.
  • Updated training curriculum to better equip employees with essential competencies, supporting organizational growth.
  • Developed and executed targeted marketing strategies to drive revenue growth and improve customer interactions.
  • Developed and implemented strategies for budget oversight and goal alignment to optimize operational efficiency.
  • Analyzed and rectified process gaps to improve performance across multiple operational domains.
  • Fostered an environment prioritizing customer service excellence and employee well-being to enhance workplace morale.
  • Evaluated operational processes frequently to pinpoint and exploit opportunities for enhancing efficiency and reducing waste.
  • Supported team members in overcoming daily workload challenges by fostering a culture of empowerment and motivation through strategic coaching.
  • Analyzed staffing requirements and crafted detailed schedules to meet business demands efficiently.
  • Conducted systematic inventory assessments to maintain precise records and pinpoint areas of supply loss.
  • Facilitated goal attainment by establishing transparent expectations and performance benchmarks for team members.
  • Enhanced team resilience by proactively sourcing and integrating skilled candidates into key organizational roles.
  • Executed regular performance assessments to enhance team productivity and individual growth.
  • Evaluated supplier metrics to ensure competitive pricing, high-quality standards, and timely deliveries.
  • Facilitated financial planning and budget management to ensure operational funding and investment maximization.

Operations Manager

OSM Worldwide
Las Vegas, NV
07.2015 - 09.2017
  • Responsibilities Examine, sort, and route mail by State, type of mail, or other scheme.
  • Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery.
  • Responsible to keep records of shipments, pouches, and sacks; and other duties related to mail handling within the mail operations.
  • Direct items according to established routing schemes, using computer controlled keyboards.
  • Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Load containers for export.
  • Assist in hiring, training and reviewing performance of staff with the assistance of upper management.
  • Distribute incoming mail into the correct boxes or pigeonholes.
  • Expected to operate various types of equipment, such as computer scanning equipment, sorting equipment, optical character readers and bar-code sorters.
  • Search directories to find correct addresses in order to redirect mail.
  • Operate equipment by clearing up jams in sorting equipment.
  • Checks items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached and those items are in a suitable condition for processing.
  • Ensure product is in compliance with customer standards and ensure fulfillment goals.
  • Maintain departmental day-to-day production activities, monitor and prioritize workflow and schedules.
  • Supervise production staff.
  • Perform orientation and training as required.
  • Review and enforce policies and procedures.
  • Monitor Work Performance of Leads and Employees.
  • Ensure high morale, effective coaching, and counseling to ensure success and minimize turnover.
  • Ensure assignments are completed quickly, safely and using procedures set up for the department and client.
  • Keep the manager informed of any problems that occur.
  • Monitor volumes and adjust staffing as necessary.
  • Ensure effective programs to train, cross-train, and develop employees for efficiency and promotional advancement.
  • Maintain production and quality levels.
  • Produce all required daily, weekly, and monthly operational reports at the defined time.

Operations Supervisor

Landmark MSI
Las Vegas, NV
04.2014 - 11.2014
  • Responsibilities Examine, sort, and route mail by State, type of mail, or other scheme.
  • Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery.
  • Responsible to keep records of shipments, pouches, and sacks; and other duties related to mail handling within the mail operations.
  • Direct items according to established routing schemes, using computer controlled keyboards.
  • Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Load containers for export.
  • Assist in hiring, training and reviewing performance of staff with the assistance of upper management.
  • Distribute incoming mail into the correct boxes or pigeonholes.
  • Expected to operate various types of equipment, such as computer scanning equipment, sorting equipment, optical character readers and bar-code sorters.
  • Search directories to find correct addresses in order to redirect mail.
  • Operate equipment by clearing up jams in sorting equipment.
  • Checks items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached and those items are in a suitable condition for processing.
  • Ensure product is in compliance with customer standards and ensure fulfillment goals.
  • Maintain departmental day-to-day production activities, monitor and prioritize workflow and schedules.
  • Supervise production staff.
  • Perform orientation and training as required.
  • Review and enforce policies and procedures.
  • Monitor Work Performance of Leads and Employees.
  • Ensure high morale, effective coaching, and counseling to ensure success and minimize turnover.
  • Ensure assignments are completed quickly, safely and using procedures set up for the department and client.
  • Keep the manager informed of any problems that occur.
  • Monitor volumes and adjust staffing as necessary.
  • Ensure effective programs to train, cross-train, and develop employees for efficiency and promotional advancement.
  • Maintain production and quality levels.
  • Produce all required daily, weekly, and monthly operational reports at the defined time.

Material Handler

Dawn foods products inc
Las Vegas, NV
11.2012 - 04.2013
  • Ensuring picked products match quantity and description on packing list.
  • Daily packaging of orders for shipping.
  • Daily upkeep of warehouse and shop areas.
  • Ensuring the cleanliness and proper stocking of inventory in the work area.
  • Preparing, loading and securing equipment for delivery.
  • Receiving and unloading equipment and supplies.
  • Unboxing equipment set-ups.
  • Coordinating work with fellow workers and other team members.
  • Able to efficiently carry out all orders from supervisors.

Night Shift Supervisor

DHL Global Mail
02.2004 - 07.2011
  • Assist management with leadership.
  • Perform orientation and training as required.
  • Review and enforce policies and procedures.
  • Monitor Work Performance of Leads and Employees.
  • Ensure high morale, effective coaching, and counseling to ensure success and minimize turnover.
  • Ensure assignments are completed quickly, safely and using procedures set up for the department and client.
  • Keep the manager informed of any problems that occur.
  • Monitor volumes and adjust staffing as necessary.
  • Ensure effective programs to train, cross-train, and develop employees for efficiency and promotional advancement.
  • Maintain production and quality levels.
  • Produce all required daily, weekly, and monthly operational reports at the defined time.

Education

High school diploma -

Carson High School

Skills

  • Staff training and development
  • Operations management
  • Strategic partnerships
  • Personnel management
  • Organizational development
  • Operations oversight
  • Workforce planning
  • Cost reduction
  • Corporate communications
  • Profitability optimization
  • Facilities management

Certification

College of business strategic management (Northern Illinois University) April 2023

Timeline

Sr. General Manager

OSM Worldwide
09.2017 - 11.2025

Operations Manager

OSM Worldwide
07.2015 - 09.2017

Operations Supervisor

Landmark MSI
04.2014 - 11.2014

Material Handler

Dawn foods products inc
11.2012 - 04.2013

Night Shift Supervisor

DHL Global Mail
02.2004 - 07.2011

High school diploma -

Carson High School