Neil DiStefano
Watertown,CT
Summary
Accomplished Hearing Instrument Specialist and National Sales Manager with a proven track record at Miracle-ear, adept in patient care and team building. Leveraged hearing aid maintenance and relationship building skills to enhance client satisfaction and achieve consistent revenue growth. Excelled in strategic planning, leading to significant territory expansion and sales performance optimization. Knowledgeable Hearing Instrument Specialist well-versed in testing hearing, fitting devices and educating patients. Good communication and conflict resolution skills with an organized nature and flexible approach to working with individual clients. Ready to offer [Number] years' experience to a challenging new role. History of satisfying patients, maintaining records and increasing sales with a hardworking and disciplined approach. Proficient in documentation, schedule coordination and office management. Familiar with audiology testing protocols and current device offerings.
Overview
45
45
years of professional experience
Work History
Hearing Instrument Specialist
Miracle-ear
Torrington, CT
01.2007 - 08.2024
- Tested hearing with complete audiological examinations.
- Educated clients about how to properly use, maintain and store devices.
- Used marketing and sales strategies to promote business and increase revenue.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Trained new employees on company protocols, product knowledge, and customer service skills.
- Built strong rapport with clients by conducting follow-up appointments to assess progress and address any issues or concerns they may have had after fitting sessions.
National Sales Manager
Foto-mat
East Hartford, CT
01.1980 - 01.2007
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Attended events, training seminars, and manufacturer product showcases.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Established strong partnerships with channel partners for seamless distribution of products across various regions.
- Implemented data-driven decision-making processes for optimizing sales performance and targeting new opportunities.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
Education
Associate of Science - Business Administration And Management
Mattatuck
Waterbury, CT1979
Skills
- Hearing Aid Verification
- Hearing aid maintenance
- Pure Tone Audiometry
- Patient Care
- Public Education
- Professional Demeanor
- Adaptability
- Time management abilities
- Professionalism
- Goal Setting
- Self Motivation
- Team building
- Relationship Building
- Customer Support
- Attention to Detail
- Time Management
Timeline
Hearing Instrument Specialist
Miracle-ear
01.2007 - 08.2024
National Sales Manager
Foto-mat
01.1980 - 01.2007
Associate of Science - Business Administration And Management
Mattatuck