Neil Jester
Port Washington
Summary
Dynamic leader with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and staff training to drive performance and collaboration.
Overview
32
32
years of professional experience
Work History
Manager
UL Solutions
Melville NY
09.2012 - 06.2025
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic initiatives to improve service delivery and client satisfaction.
- Analyzed market trends to inform product development and positioning strategies.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
Owner/Operator
Rocket Enterprises, INC
Hicksville, NY
01.2000 - 09.2012
- Oversaw daily operations, ensuring efficiency and quality service across all business functions for Comercial Landscaping Maintenance
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Trained and mentored team members, fostering a culture of collaboration and continuous improvement.
- Developed and implemented operational strategies to enhance business efficiency and customer satisfaction.
- Managed daily operations, ensuring seamless workflow and adherence to quality standards.
- Cultivated strong relationships with clients and suppliers to drive business growth and loyalty.
General Manager
Black Hawk INC.
Hicksville NY
01.1993 - 01.2000
- Analyzed market trends to identify growth opportunities and inform decision-making processes.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Assisted with hiring process and training of new employees.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
Education
High School Diploma -
Paul D. Schreiber High School
Port Washington, NYSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
Timeline
Manager
UL Solutions
09.2012 - 06.2025
Owner/Operator
Rocket Enterprises, INC
01.2000 - 09.2012
General Manager
Black Hawk INC.
01.1993 - 01.2000
High School Diploma -
Paul D. Schreiber High School