Neil McDonald
PORT HURON,MI
Summary
Experienced sales associate adept at working in fast and slow-paced environments with a positive attitude. Skilled in stock management, janitorial duties, retail operations, and customer assistance. Known for professional and patient handling of customer complaints and requests.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
Fort Gratiot, MI
03.2022 - Current
- Engages consistently in labor and conversation to establish friendly customer relationships.
- Organizes racks and shelves to maintain store visual appeal, set sale prices, and promote limited-time deals.
- Meets and promotes company goals for safety and dependability throughout the workplace.
- Manages returns, exchanges, and refunds in accordance with store policy, while providing friendly customer service.
- Handles customer complaints in a professional manner, ensuring every customer feels validated and happy.
- Assists other associates with team lifts, inventory management, and vehicle operation.
Stock Associate/First Shift
Walmart
Fort Gratiot
02.2021 - 04.2021
- Shelved and constructed displays according to specification for inventory
- Performed housekeeping responsibilities such as cleaning and discarding trash, using the cardboard baler, and preforming floor maintenance.
- Used handtrucks, palletjacks and operational equipment to unload and organize merchandise from delivery trucks.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Sales Associate
Lowe’s
Sterling Heights, MI
02.2018 - 09.2018
- Worked a flexible schedule in extreme weather conditions.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers with friendly, engaging conversation.
Education
High School Diploma -
Deckerville High School
Deckerville, MI06-2017
Skills
- Computer and store-related app knowledge
- Retail loss prevention
- Certified on retail power equipment
- Experienced and cross-trained in multiple departments
- Dependable and loyal when upholding company standards
- Able to multitask
- Positive and professional attitude
Certification
- Forklift license
- Certified on in-store equipment, such as pipe threading and welding
Timeline
Sales Associate
Home Depot
03.2022 - Current
Stock Associate/First Shift
Walmart
02.2021 - 04.2021
Sales Associate
Lowe’s
02.2018 - 09.2018
High School Diploma -
Deckerville High School
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