Overview
Work History
Education
Skills
Languages
Timeline
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Neil Serna

12228 Gun Oak Place The Woodlands,Texas

Overview

7
7
years of professional experience

Work History

Perishable Rep

HEB
10.2019 - Current
  • Worked in a fast pace environment with great communication skills while focusing on getting every task at hand done effectively and efficiently.
  • Contributed to store cleanliness, ensuring perishables area remained well-organized and visually appealing.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge in the perishables department.
  • Contributed to a positive work environment through effective communication and teamwork.

Inventory Lead/Leader in Training

Lolli and Pops
08.2018 - 10.2019
  • Maintained company visual standards for displays and promotional items
  • Assisted clients with questions about products and kept up to date on trends in the industry to better support our clientele
  • Promotion from Magic Maker to Inventory Lead/ Leader in Training.

Barista

Starbucks
10.2017 - 01.2019
  • Maintained efficient, Company-Standard workflows and multi-tasking custom orders as requested
  • Effectively communicated important customer information in an energetic environment, while delivering hand-crafted beverages with a smile.

Education

High School Diploma -

The Woodlands College Park High School
The Woodlands, TX
05.2018

Skills

  • Able to lead a department and provide excellent teamwork Maintain positive attitude while managing high stress level situations Strong communication and multi-tasking skills, able to balance multiple projects with ease and a strong focus on customer services and sanitation procedures

Languages

Spanish
Native or Bilingual

Timeline

Perishable Rep

HEB
10.2019 - Current

Inventory Lead/Leader in Training

Lolli and Pops
08.2018 - 10.2019

Barista

Starbucks
10.2017 - 01.2019

High School Diploma -

The Woodlands College Park High School

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Neil Serna