Neil Silvernagel
Computer Programmer
Brooklyn,NY
Summary
Resourceful Computer Specialist known for high productivity and efficient task completion. Specialize in network management, software development, and cybersecurity measures. Excel at problem-solving, critical thinking, and adaptive learning to navigate complex technical environments successfully. Committed to fostering teamwork and communication to achieve project goals effectively.
Overview
22
22
years of professional experience
Work History
Computer Specialist 🖥
NYPD Information
New York, New York
04.2001 - 05.2023
- Assisted with IT projects by providing technical advice or expertise when needed.
- Managed user accounts including password resets, account creation and deletion, permission changes.
- Created, tested, and implemented software solutions for a variety of technical issues.
- Joined pms and personnel systems by via garnishment codes.
- Researched, documented, and escalated support cases to higher levels of support when unable to resolve issues using available resources.
- Resolved problems related to automated roll system.
Education
BBA - Computer And Information Systems
Baruch College
New York, NY02-1984
Skills
- Technical support
- User account management
- Software development
- Troubleshooting hardware
Timeline
Computer Specialist 🖥
NYPD Information
04.2001 - 05.2023
BBA - Computer And Information Systems
Baruch College
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