Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Awards
Timeline
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Neil Thiesing

Covington,OH

Summary

Dynamic sales and operations leader with a proven track record at Heraeus Epurio, tripling sales over a decade. Skilled in financial management, operations management and customer relations, I excel in driving operational and commercial excellence and fostering team growth. Certified in Challenger Sales, I leverage strong negotiation skills to enhance sales and profitability and customer satisfaction. I believe that employees and customers should come first and then great company KPIs will follow.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Head of Sales Americas; Global SOC

Heraeus Epurio
01.2019 - 03.2025
  • Always put employees and customers first
  • Grew customers in both Asia and the Americas in the semiconductor value chain (tripled sales in 10 years)
  • Led both the sales and customer service teams as well as the technical service team and traveled to customers sites often worldwide
  • Oversaw the sales and operations coordination globally between local Operations and Global customer needs for a new $27m factory

General Manager and Head of Operations

Heraeus Epurio
02.2012 - 12.2018
  • Responsible for all aspects of the production site and business including EHS, Quality, Production, Supply Chain, Compliance, Engineering, P&L, Culture
  • Managed budget implementations, employee evaluations, and contract details including financial and EHS audits as well as the ISO system.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Interacted well with customers to build connections and nurture relationships.

Various Positions; R&D to Production Manager

Daychem Laboratories
06.1991 - 02.2012
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Trained in and implemented emergency response procedures to protect team members and property.
  • Coordinated with other departments to align production with customer requirements.
  • Became Partner in the company in 2008
  • Partly responsible to handle the M&A and integration into Heraeus in 2012

Education

Master of Science - Organic Chemistry

Wright State University
Dayton, OH
06-1995

Skills

  • Seasoned Professional in both Employee and Customer relations
  • Moderate Understanding of Financial reports, budgeting, Capex etc
  • Certified in Challenger Sales
  • Proficient in MS office tools
  • Experienced in Managing employees both directly and indirectly
  • Strong negotiation skills with customers and suppliers
  • Skilled in setting KPI targets and aligning bonus goals of employees to ensure targets can be met and ultimately satisfy customers

Accomplishments

    Worked my way up from an entry level R&D position in 1991 to technical manager, production manager, plant manager, Sales manager and eventually partner over 17 years. Spent another 16 years first in M&A of our company into a large German company, Heraeus, and then ran the plant and business for them for 7 years before moving to a global role requiring extensive travel. Semi-retired in March 2025.

Affiliations

  • American Chemical Society member
  • SPIE member
  • SEMI member
  • Partner in Dayton Armor LLC
  • Partner in Ronald T. Dodge Company

Certification

Challenger Sales 2018

Awards

Won supplier of the year award from a major semiconductor company in 2017


Won alumni of the year from Wright State University COSM in 2024

Timeline

Head of Sales Americas; Global SOC

Heraeus Epurio
01.2019 - 03.2025

General Manager and Head of Operations

Heraeus Epurio
02.2012 - 12.2018

Various Positions; R&D to Production Manager

Daychem Laboratories
06.1991 - 02.2012

Master of Science - Organic Chemistry

Wright State University
Neil Thiesing