Neiland Biti
Kailua-Kona
Summary
Hands-on Counter Clerk adept at engaging customers and providing exemplary service or product assistance. Reliable and efficient in management of retail transactions.
Overview
2
2
years of professional experience
Work History
IR(Instant Car Return Agent)
Hertz Car Rental
Kailua-Kona
03.2022 - 01.2023
- Processed vehicle returns efficiently and ensured accuracy of documentation.
- Conducted vehicle inspections for damage and cleanliness before finalizing returns.
- Assisted customers with inquiries and provided support during the return process.
- Maintained organized records of returned vehicles and associated paperwork.
- Collaborated with team members to streamline return operations and improve service.
Caregiver/MEDTech
Brookstone Alzheimer's Care Center
Salem
11.2020 - 02.2022
- Assisted residents with daily living activities and personal care needs.
- Administered medication according to established schedules and protocols.
- Monitored residents' health status, reporting changes to healthcare staff promptly.
- Engaged residents in meaningful activities to promote mental stimulation and social interaction.
- Maintained cleanliness and safety in resident living areas and common spaces.
- Supported bathing, dressing and personal care needs.
Education
High School Diploma -
Marshall Island High School
Marshall Islands06-2015
Skills
- Vehicle inspection
- Document processing
- Customer support
- Record management
- Operational efficiency
- Customer relationship management
- Time management
- Problem solving
Languages
English
Professional
Chinese (Cantonese)
Limited
References
References available upon request.
Timeline
IR(Instant Car Return Agent)
Hertz Car Rental
03.2022 - 01.2023
Caregiver/MEDTech
Brookstone Alzheimer's Care Center
11.2020 - 02.2022
High School Diploma -
Marshall Island High School