Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Neil Harrison Clay

Virginia Beach,VA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

3
3
years of professional experience

Work History

Senior Consulting Administrator

Call Box
08.2022 - 09.2023
  • Responsible for training of new employees across consulting and technical departments. Built a new training process and worked with leadership across the company to tailor new classes to their department.
  • Developed a new audit for consulting accounts and, using SQL and manual processes, managed auditing each new account's audit. Spearheaded a campaign to run existing accounts through this new audit.
  • Assisted with leadership as a player-coach for the consulting department. Helped train new consultants throughout onboarding and into account management.

Account Consultant

Call Box
01.2021 - 08.2022
  • Managed a portfolio of over 200 accounts.
  • Developed close relationships with multiple managers at a large number of these accounts, and recommended and helped implement proactive changes to improve their business processes.
  • Acted as a peer-mentor to new consultants on the team. By the time I was promoted, I had gone from the newest to the most experienced consultant at the company.
  • Multiple time recipient of the employee of the month award.

IT Technician

Industry Bancshares
06.2020 - 01.2021
  • Worked as a field technician to assist bank employees with workstation troubleshooting.
  • Assisted senior technicians with server maintenance and with maintaining physical equipment rooms.

Education

Associates of Applied Science - Cyber Security

Texas State Technical College
Waco, Texas
05.2018

Bachelor of Arts - Psychology

Auburn University
Auburn, Alabama
05.2014

Skills

  • Data-driven decision making
  • Resourceful and analytical
  • Upselling strategies
  • Team collaboration
  • Coaching and mentoring
  • Orientation and training
  • Verbal and written communication
  • CompTIA Security Certificate (expired)
  • SQL

Accomplishments

  • 5-time employee of the month Call Box
  • 4.0 GPA at Texas State Technical College
  • Tampa Bay Auburn Club Scholarship Award Recipient: Full scholarship awarded to the Tampa Bay, FL graduating senior with the highest GPA set to attend Auburn University.

Timeline

Senior Consulting Administrator

Call Box
08.2022 - 09.2023

Account Consultant

Call Box
01.2021 - 08.2022

IT Technician

Industry Bancshares
06.2020 - 01.2021

Associates of Applied Science - Cyber Security

Texas State Technical College

Bachelor of Arts - Psychology

Auburn University

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