Neil J. Brophy
Geneva,NY
Summary
Dynamic Station Manager at UPS with a proven track record in operations management and team development. Enhanced shipping efficiency through process improvements, while fostering a culture of continuous improvement. Skilled in workforce planning and mentoring, driving team performance and ensuring compliance with safety standards.
Results-driven management professional with proven expertise in overseeing operations and ensuring efficient performance. Strong focus on team collaboration and adaptability to evolving needs. Skilled in operational planning, staff development, and resource management. Recognized for reliability and commitment to achieving high standards.
Overview
13
13
years of professional experience
Work History
Station Manager
UPS
09.2019 - 12.2022
- Oversaw daily operations ensuring adherence to safety and compliance standards.
- Managed workforce scheduling to optimize productivity and minimize delays.
- Implemented process improvements that enhanced shipping efficiency and reduced costs.
- Trained and mentored staff on operational procedures and best practices.
- Coordinated logistics for inbound and outbound shipments, ensuring timely delivery.
- Developed training programs to improve team performance and customer service skills.
- Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
- Fostered a culture of continuous improvement by encouraging staff to identify and address opportunities for process optimization.
Station Manager
UPS
09.2017 - 09.2019
- Oversaw daily operations ensuring adherence to safety and compliance standards.
- Managed workforce scheduling to optimize productivity and minimize delays.
- Trained and mentored staff on operational procedures and best practices.
- Analyzed performance metrics to identify areas for operational enhancement.
- Developed training programs to improve team performance and customer service skills.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
- Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.
On Car Supervisor
UPS
09.2015 - 09.2017
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new team members to enhance productivity and teamwork.
- Optimized workflow processes, reducing delays and improving package handling efficiency.
- Analyzed performance metrics to identify areas for operational improvement.
- Implemented training programs that increased staff engagement and effectiveness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
On Car Supervisor
UPS
01.2010 - 09.2015
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new team members to enhance productivity and teamwork.
- Optimized workflow processes, reducing delays and improving package handling efficiency.
- Analyzed performance metrics to identify areas for operational improvement.
- Implemented training programs that increased staff engagement and effectiveness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Bachelor of Arts - Secondary Education- History
Clemson University
Clemson, SC12-1986
Skills
- Operations management
- Work planning
- Team development
- Team oversight
Timeline
Station Manager
UPS
09.2019 - 12.2022
Station Manager
UPS
09.2017 - 09.2019
On Car Supervisor
UPS
09.2015 - 09.2017
On Car Supervisor
UPS
01.2010 - 09.2015
Bachelor of Arts - Secondary Education- History
Clemson University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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