Neilly Djimi

Yoally Beauty

08.2022 - 06.2025

Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Engaged with customers to build rapport and loyalty.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales by pricing or tagging.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Answered customer questions about sizing, accessories, and merchandise care.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Built customer loyalty and retention by delivering excellent shopping experiences.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Recommended complementary purchases to customers, increasing revenue.