Neil Thompson, US Army Veteran

• Motivated team members to continuously meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Maintained Manufacturer Dealer Relations To Enhance Partnership.
• Upheld company policies and implemented standards fairly.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Grew sales and boosted profits, applying proactive management strategies and continued sales training.
• Worked as unit to achieve high results among peer group.
• Achieve high levels of CSI & SSI with manufacturer continuously thru fostered team approach

• Engaged with customers to effectively build rapport and lasting relationships.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Aided in fostering self efficient approach to sales and follow up for myself and teammates
• Tracked stock using company inventory management software.
• Assisted Pre-Owned Director In merchandising pre-owned vehicle descriptions online while helping to also track & turn aging inventory.

• Exceeded sales goals through effective time management and resource allocations.
• Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
• Boosted revenue opportunities by initiating strategic sales strategies with a team 1st foundation, tracking industry trends and competitive analysis.
• Developed and maintained community relationships to aid in client base growth and retention.

• Boosted profits through effective supervision of entire sales department for Infinit then grew to multiple stores.
• Grew sales floor continuously to meet store sales and revenue growth all while earning outstanding SSI & CSI Manufacturer Scores.
• Worked with owners, managers and vendors to maintain market relevancy and top position by brand in our market.
• Developed and implemented Sales Training Techniques for associates.

• Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
• Grew pre-owned business to number one in area.
• Collaborated with upper management to implement continuous improvements and exceed team goals..
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Monitored sales team performance, analyzed sales data to help develop, train and improve skills.
• Helped enhance finance and sales team relationship to increase productivity in units and gross profits.

Worked with sales managers and sales associates to create seamless process of making a deal thru maximizing store profits thru financing all while ensuring highest level of customer satisfaction.

Worked with lenders and finance director to maximize profits while mitigating risk for our dealership and partners.

Was continuously among the top in production and revenue.

• Engaged with customers to effectively build rapport and lasting relationships.
• Solved customer challenges by offering relevant products and services.
• Multiple times named sales person of the month
• Earned and maintained high levels of CSI SSI