Trainer
McDonald's
Morristown, TN
2016 - 2025
- Delivered engaging training sessions to new employees on operational procedures and customer service standards.
- Assisted in developing training materials that enhanced employee understanding of menu items and promotions.
- Observed and provided feedback to staff, promoting adherence to safety protocols and efficiency in service delivery.
- Facilitated role-playing exercises to improve team members' communication skills with customers.
