Neirivan Rossetti
Louisville,KY
Summary
Hardworking Account Manager with almost 16 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Account Manager
Bank of Brazil
Fortaleza - Brazil, Ceara
06.2005 - 03.2021
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Resolved customer complaints in a timely manner.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Provided technical support to customers when needed.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Car Sales Consultant
Noronha Fiat Car Dealership
Bacabal - Brazil, Maranhao
03.1997 - 04.1999
- Demonstrated vehicle features, explained warranties and financing options to potential buyers.
- Negotiated prices with customers and closed sales transactions.
- Responded to customer inquiries via phone or email promptly and professionally.
- Provided excellent customer service throughout entire transaction process from initial contact until completion of sale.
- Followed up with customers to build long-term relationships and successful referrals.
Education
High School Diploma -
Colegio Gunnar Vingren
Bacabal - Maranhao - Brazil12.1993
Skills
- Contract Negotiation
- Sales Development
- Account Management
- Customer Service
- Client Relationship Management
- Opportunities Identification
- Client Relationship Building
Affiliations
- I am motivated to work, open to new opportunities;
- I like challenges and ability to develop new skills ;
- i have several courses in the areas of costumer service ( CRM) ,banking products and services customer satisfaction.
Certification
- CPA 10 (ANBIMA)
- CPA 20 (ANBIMA)
Languages
Portuguese
Native/ Bilingual
English
Limited
Spanish
Limited
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Account Manager
Bank of Brazil
06.2005 - 03.2021
Car Sales Consultant
Noronha Fiat Car Dealership
03.1997 - 04.1999
High School Diploma -
Colegio Gunnar Vingren