Neitana Leung Choi
Washington,UT
Summary
Results-driven professional with a proven track record at Lumio HX, known for enhancing client satisfaction and streamlining onboarding processes. Excel in client relationship management and digital proficiency, contributing to team success and operational efficiency. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Creation Specialist
Lumio HX
Lehi, UT
10.2022 - 10.2024
- Managed account updates, processed and scheduled tasks for the sales team
- Enhanced client onboarding with personalized service and efficient communication
- Adapted to additional responsibilities as needed, contributing to team success
Caregiver/Van Driver
Chrysalis
Provo, UT
07.2022 - 09.2022
- Provided care and community engagement for multiple clients
- Transported clients safely and planned daily activities, fostering independence
- Maintained detailed records and ensured dietary safety compliance
Inside Sales Representative
Ion Solar
Provo, UT
02.2022 - 06.2022
- Managed warm and cold calls, qualifying customers for solar consultations
- Delivered excellent customer service, collaborating with departments to solve issues
Assistant Track and Field Coach
Utah High School Athletics Association
Saint George, UT
03.2021 - 05.2021
- Coached athletes, emphasizing development in sports and personal responsibility
- Built strong team dynamics, fostering a supportive and family-like environment
Store Warehouse Associate
Boulevard Home
Saint George, UT
10.2019 - 07.2020
- Unloaded and managed furniture inventory for display and delivery
- Assisted customers with furniture orders and coordinated logistics for distribution
Missionary
The Church of Jesus Christ of Latter-day Saints
Hamilton, Waikato
07.2017 - 07.2019
- Provided community service, religious education, and support to individuals in need
- Developed interpersonal and door-to-door communication skills
Overnight Stocker
Walmart
Saint George, UT
08.2016 - 01.2017
- Stocked shelves, maintained organized displays, and assisted customers during night shifts
Car Detailer/Truck Washer
Mobile Detailing
Saint George, UT
06.2016 - 09.2016
- Cleaned and inspected city garbage trucks, ensuring high standards of vehicle cleanliness
Sales Associate
JCPenney
Saint George, UT
11.2015 - 03.2016
- Handled cashier duties, provided customer service, and maintained product displays
Cook
Larsen's Frostop
Saint George, UT
10.2014 - 07.2015
- Cooked and grilled food, served customer orders, made ice cream and drinks, and performed maintenance duties
Education
Bachelor of Science - Entertainment Business - Focused in Music Business
The Los Angeles Film School
10.2026
High School or equivalent -
Pine View High School
Saint George, UT05.2016
Skills
- Client Relationship Management
- Lead Generation Expertise
- Activity Organization
- Logistics Coordination
- Detail-Oriented Approach
- Team Leadership
- Responsive to Change
- Organized Scheduling Management
- Efficient Document Organization
- Telephone Communication Management
- Schedule Coordination
- Client Support
- Call Management
- Effective Communication
- Professional Courtesy
- Calendar Management
- Proficient in Multi-Line Communication
- Critical Analysis
- Effective Task Management
- Analytical Problem-Solving
- Adaptability
- Client Satisfaction Enhancement
- Effective Time Management
- Cross-Functional Collaboration
- Precision in Task Execution
- Engaged Listening Skills
- Digital Proficiency
- Proficient in Computer Applications
- Adaptability in Challenges
- Problem-Solving Acumen
Certification
- CPR & First Aid, 04/01/21, 04/01/23
- DOT Medical Card, 11/01/19, 11/01/21
- Food Handler Certification, Acquired for safety compliance in care and service roles
Affiliations
- Photography
- Concert/ Festival goer
- Travel
References
References available upon request.
Timeline
Account Creation Specialist
Lumio HX
10.2022 - 10.2024
Caregiver/Van Driver
Chrysalis
07.2022 - 09.2022
Inside Sales Representative
Ion Solar
02.2022 - 06.2022
Assistant Track and Field Coach
Utah High School Athletics Association
03.2021 - 05.2021
Store Warehouse Associate
Boulevard Home
10.2019 - 07.2020
Missionary
The Church of Jesus Christ of Latter-day Saints
07.2017 - 07.2019
Overnight Stocker
Walmart
08.2016 - 01.2017
Car Detailer/Truck Washer
Mobile Detailing
06.2016 - 09.2016
Sales Associate
JCPenney
11.2015 - 03.2016
Cook
Larsen's Frostop
10.2014 - 07.2015
- CPR & First Aid, 04/01/21, 04/01/23
- DOT Medical Card, 11/01/19, 11/01/21
- Food Handler Certification, Acquired for safety compliance in care and service roles
Bachelor of Science - Entertainment Business - Focused in Music Business
The Los Angeles Film School
High School or equivalent -
Pine View High School
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