Neiyandeliz Guadalupe Garcia
Buffalo,NY
Summary
- Restaurant server with more than two years of experience providing exceptional customer service in a bilingual environment. Skilled in multitasking, effective communication, and utilizing POS systems to enhance dining experiences. Known for maintaining high standards of cleanliness and organization, contributing to a welcoming and efficient restaurant atmosphere.
- Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Machine Operator
Costanzos Bakery
Buffalo, NY
09.2025 - Current
- Operated various bakery machinery to ensure efficient production processes.
- Monitored equipment performance and conducted routine maintenance to minimize downtime.
- Assisted in training new team members on machine operation and safety protocols.
- Implemented process improvements to enhance product quality and consistency.
- Maintained cleanliness and organization of work area in compliance with health regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Restaurant Server
La Flor Bakery
Buffalo, NY
01.2023 - 07.2025
- Provide excellent customer service by taking orders and serving food in a timely and friendly manner.
- Maintain a clean and organized work area to ensure a pleasant dining experience for customers.
- Communicate effectively with both English and Spanish-speaking customers to meet their needs and answer questions.
- Utilize multitasking skills to handle multiple tables and orders simultaneously.
- Operate the POS system accurately to process payments and provide receipts. Elevated dining experiences through attentive service, efficient order management, and seamless bilingual communication, fostering customer satisfaction and loyalty.
- Maintained impeccable work area cleanliness and organisation, ensuring optimal hygiene standards and enhancing overall customer experience in the restaurant.
- Implemented creative solutions to streamline order-taking processes, reducing wait times and enhancing overall service speed and accuracy.
- Coordinated seamlessly with kitchen staff to ensure timely food delivery. Mentored new servers, improving team performance and customer satisfaction.
- Optimised order-taking processes, slashing wait times and boosting service efficiency. Fostered seamless kitchen coordination, ensuring prompt food delivery and elevating customer satisfaction.
Education
High School Diploma -
Colegio Educativo Lazaro
San Juan, Puerto Rico01.2019
Skills
- Customer Service
- Serving
- Communication
- Multitasking
- POS
- Teamwork
- Interpersonal Skills
- Time Management
- Conflict Resolution
- Attention to Detail
- Adaptability
- Sales Techniques
- Food Safety
- Cash Handling
- Problem Solving
- Cash Register Operation
- Customer Engagement
- Quality Assurance
- Sanitation Practices
- Workplace safety
- Machinery operations
- Manufacturing experience
- Multitasking and organization
Certification
- University At Buffalo NY: English as a second language program (Advanced)
- University Center For Academic and Workforce Development: Certification of Academic Achievement
LANGUAGES
Spanish (Native)
English (Highly proficient)
Timeline
Machine Operator
Costanzos Bakery
09.2025 - Current
Restaurant Server
La Flor Bakery
01.2023 - 07.2025
High School Diploma -
Colegio Educativo Lazaro