Nejla Morales
Humble,Tx
Summary
Process Assistant Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Results-driven Inventory Control and Quality Assurance with excellent problem-solving skills, analytical and organizational abilities. Demonstrated skill managing and driving multiple projects with minimal supervision.
Overview
4
4
years of professional experience
Work History
Sort Process Assistant
Amazon IXD
Houston, TX
11.2023 - Current
- Participate in launch new Amazon IXD Cross-Dock IAH3 building in Sortation department.
- Increased team productivity by implementing effective communication strategies.
- Achieved department goals by developing and executing strategic plans and performance metrics.
- Assisted in the successful completion of projects by coordinating tasks, and monitoring progress.
- Optimized space utilization, consolidated stock, and improving sort organization.
ICQA Process Assistant / Problem Solve
AMAZON FULLFILMENT CENTER
10.2021 - Current
- Participate in launch new Amazon FC HOU6 as an Inventory Control and Quality Assurance Process Assistant
- Analyze, identified, provide data and analytical support in inventory control physically and virtually, for support the Defects Per Million Opportunities in OB and IB department, reducing errors by 43% before our 1st Prime
- Drive and execute standard work in areas of safety, quality and productivity to meet daily operations goals and partner with leaders and associates to drive company improvement
- Responsible for leading, coaching and develop associates, quality auditors and problem solve team on their shift to drive results. Knowledge in the department, evaluating and exceeding quality metric expectations to improve the process.
- Developed the Associates for future leads. Partnered with Loss Prevention Team to carry out the processes of possible theft (Code 5)
Non-Inventory Receiver
AMAZON FULLFILLMENT CENTER
10.2019 - 10.2021
- Received, organized, distributed Non-Inventory material, and created space in specific areas according to the safety protocol to optimize the storage of the inventory received by 80%, obtaining more performance
- Utilized forklift or pallet truck to load, and unload materials. Inspected incoming and outgoing shipments to identify discrepancies, partner with suppliers and manage the warehouse inventory physically and virtually.
Education
Bachelor of Science - Information Technology
National University College
10-2027
Business Research and Service Institute
03.2024
Associate of Science - Pharmacy Technology
National College University
01.2003
Skills
- Management Support, assignment delegation, and staff training development
- Performance Inventory management, planning, and organizing
- Trained and Oriented to problem solution and customer service
- Computer Skills in Microsoft Office, Lean six sigma processes
- Bilingual
Timeline
Sort Process Assistant
Amazon IXD
11.2023 - Current
ICQA Process Assistant / Problem Solve
AMAZON FULLFILMENT CENTER
10.2021 - Current
Non-Inventory Receiver
AMAZON FULLFILLMENT CENTER
10.2019 - 10.2021
Bachelor of Science - Information Technology
National University College
Business Research and Service Institute
Associate of Science - Pharmacy Technology
National College University
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