NEJMEDDINE ''NEJ'' KLAI
San Diego,CA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Dynamic sales professional with a strong background in developing customized sales strategies and building lasting client relationships. Known for effective communication and follow-up, consistently driving customer loyalty and satisfaction in the automotive sector.
Overview
9
9
years of professional experience
Work History
Sales representative
Regal Kia
Lakeland, Florida
09.2020 - 06.2025
- Assisted customers in selecting vehicles based on preferences and budget.
- Demonstrated vehicle features to clients during test drives and presentations.
- Collaborated with management to implement promotional sales strategies effectively.
- Maintained up-to-date knowledge of automotive industry trends and competitor offerings.
- Processed customer transactions accurately using dealership software systems.
- Built lasting relationships with clients through exceptional customer service and follow-up.
- Trained new sales staff on product knowledge and sales techniques effectively.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Sales Representative
Starling Chevrolet
Orlando, Florida
01.2020 - 03.2020
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Assisted customers in selecting vehicles that met their needs and preferences.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Sales Representative
City Kia Of Greater Orlando
Orlando, Florida
08.2016 - 12.2019
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Assisted customers in selecting vehicles that met their needs and preferences.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Maintained knowledge of industry trends and competitor offerings to inform customers.
- Built relationships with clients through follow-up communications and personalized service.
Education
Some College (No Degree) - Marketing
FSEGT
Tunisia, TunisSkills
- Customer relationship management
- Product demonstration
- Sales strategy development
- Transaction processing
- Automotive industry knowledge
- Follow-up communication
- Problem solving
- Effective communication
- Exceeds sales goals
Languages
French
Professional
Arabic
Native/ Bilingual
English
Full Professional
Timeline
Sales representative
Regal Kia
09.2020 - 06.2025
Sales Representative
Starling Chevrolet
01.2020 - 03.2020
Sales Representative
City Kia Of Greater Orlando
08.2016 - 12.2019
Some College (No Degree) - Marketing
FSEGT