Nejra Zolja
Lane Bryant
Peoria,AZ
2
years of professional experience
Developed leadership and team-building skills in fast-paced retail environment, focusing on customer satisfaction and operational efficiency. Experienced in sales strategy, staff training, and inventory management. Seeking to leverage these transferable skills in a new field, aiming to contribute effectively and drive success in a dynamic setting.
Work History
Retail Manager
1 Year 1 Month- Managed store operations to maintain high standards of organization and efficiency, prioritizing customer satisfaction.
- Provided expert assistance to customers, guiding them through inquiries and resolving issues in a courteous manner.
- Oversaw inventory management to ensure organized merchandise displays and timely restocking. Coordinated replenishment activities to enhance product availability and customer satisfaction.
- Assessed sales data and engaged with staff to drive attainment of store goals.
- Managed store preparation for business by completing opening and closing procedures efficiently.
- Managed comprehensive record maintenance and performed essential administrative duties to support efficient store functionality.
Retail Associate
8 Months- Facilitated customer satisfaction through friendly and professional service, guiding customers in finding suitable products.
- Provided expert guidance to customers on product selection and clarified store policies to enhance shopping experience.
- Managed cash register operations and executed cash, credit, and debit transactions with precision.
- Ensured a visually appealing and orderly sales floor to support effective merchandising and customer engagement.
- Managed merchandise restocking and inventory organization to optimize product availability.
- Managed customer inquiries and effectively resolved issues to enhance satisfaction.
- Ensured adherence to company policies and procedures while fostering a professional and welcoming environment.
Education
High School Diploma
Skills
Store operations
Inventory control
Sales analysis
Merchandise planning
Visual merchandising
Customer engagement
Cash management
Loss prevention
Team training and development
Customer service
Sales analysis
Timeline
Retail Manager
Lane Bryant
08.2025 - CurrentRead More
Retail Associate
Lane Bryant
12.2024 - 08.2025Read More
Liberty High School
High School Diploma
Read More