NEKAYLA MCKINNEY
Austin
Summary
Passionate Sales and Customer Service professional with expertise in communication and thinking outside the box. Driven to provide superior quality customer service by simplifying healthcare. Innovative in leveraging extensive knowledge of products and services as well as building relationship with prospects to drive leads, loyalty, and revenue. Highly adept in the art of presentations and coaching with a talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Sales Development Representative
Phreesia
06.2022 - Current
- Work to meet and exceed quota and daily metrics
- Utilize CRM software to manage customer accounts and track performance metrics
- Coordinate calendar invites with C-Suite prospects for demonstrations
- Develop and deliver engaging sales presentations to convey product benefits
- Collaborate with cross-functional teams to identify and address customer needs
- Engage in friendly conversation with customer to better uncover individual needs
- Assist the Social Committee as a founding member to build community and plan events
Legal Assistant
Gallivan
06.2020 - 02.2022
- Work alongside attorneys, stakeholders, and fellow legal assistants on complex cases and legal processes
- Create weekly, monthly and quarterly expense reports
- Schedule appointments, court appearances, and depositions
- Created spreadsheets to track client progress and document billable hours
- Interviewed clients to obtain information relevant to cases
- Communicate pertinent information to clients via phone, email, and mail
Legal Assistant
David Aylor Law Offices
08.2018 - 09.2019
- Support C-Suite Criminal Defense and Personal Injury Attorneys with high-profile cases
- Act as liaison with Assistant District Attorney's Office to determine charges and submit Orders of Protection
- Create well-informed intakes from potential clients
- Oversee all expungement fillings with the court
- Develop positive working relationships with the Clerks of Court, clients, and outside counsel.
Education
Bachelor of Arts - Political Science
College of Charleston
Charleston, SC05.2020
Skills
- Proficient in Adobe Creative Suite
- Proficient in Microsoft Suite
- Salesforce
- Product Presentation
- Scheduling
- Outside Sales
- Product and Service Knowledge
- Prospecting
- Operational Efficiency
- Converting Leads
- Customer Relations
- Maintaining Customer Database
- Interpersonal Communication Skills
Timeline
Sales Development Representative
Phreesia
06.2022 - Current
Legal Assistant
Gallivan
06.2020 - 02.2022
Legal Assistant
David Aylor Law Offices
08.2018 - 09.2019
Bachelor of Arts - Political Science
College of Charleston
Similar Profiles
Jillian MartinJillian Martin
Mid-Tier Sales Development Representative at PhreesiaMid-Tier Sales Development Representative at Phreesia
Mayur PawarMayur Pawar
Client Success Specialist at PhreesiaClient Success Specialist at Phreesia
Kendal HoltfosterKendal Holtfoster
Team Lead, Product Specialist at PhreesiaTeam Lead, Product Specialist at Phreesia
Jason JordanJason Jordan
Client Success Manager at PhreesiaClient Success Manager at Phreesia
Danyal TariqDanyal Tariq
Senior Consultant at OracleSenior Consultant at Oracle