Driver Specialist
NEKEATIA ADAMS
Olivia's Angels
Cincinnati,OH
29
years of professional experience
1
Certification
Compassionate Healthcare Professional experienced in supporting children and elderly populations in diverse settings, including nursing homes and schools. Delivered quality care through strong interpersonal skills and dedication to creating positive environments. Certified in CPR with additional experience in logistics and transportation, ensuring timely and safe operations.
Work History
Driver Specialist
1 Year 1 Month- Coordinated timely parts deliveries to retail and commercial customers.
- Verified order accuracy against invoices and pickup requests.
- Loaded and secured merchandise to protect inventory during transport.
- Communicated delivery updates and resolved route issues professionally.
- Inspected vehicle condition and reported maintenance needs promptly.
- Supported store operations with returns, pickups, and stock transfers.
- Trained new drivers on safe driving and delivery procedures.
- Improved routing efficiency to strengthen customer service and on-time performance.
- Provided constructive feedback to the management team regarding delivery processes, contributing to continuous improvement efforts.
- Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
- Reduced delivery times through effective route planning and navigation skills.
- Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
- Assisted in warehouse operations for streamlined loading and unloading of goods, promoting overall efficiency.
- Optimized load configurations within the truck for balanced weight distribution and efficient space utilization.
- Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
- Improved communication with dispatchers to ensure accurate updates on delivery status, enhancing customer experience.
- Adhered strictly to company policies related to vehicle use, reporting any discrepancies or incidents immediately as required.
- Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
- Increased fuel efficiency by implementing eco-friendly driving techniques and monitoring vehicle usage.
- Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
- Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
- Enhanced customer satisfaction by providing timely and efficient deliveries.
- Resolved logistical challenges by coordinating closely with other departments, fostering a collaborative work environment.
- Collaborated with team members to streamline operations, resulting in increased productivity and smoother workflow.
- Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
- Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
- Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
- Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained the vehicle and assessed the vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to the customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
State Tested Nursing Assistant
2 Years 6 Months- Assisted residents with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Assisted clients with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Supported meal preparation, feeding, and hydration according to individualized care plans.
- Maintained clean, safe living spaces through light housekeeping and sanitation routines.
- Reminded clients about medications, appointments, and daily schedules for consistent care.
- Documented observations, completed care notes, and communicated updates to families and supervisors.
- Transferred and repositioned clients safely using proper body mechanics and mobility techniques.
- Fostered companionship and emotional support to reduce isolation and encourage independence.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by the client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication among the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Supported safe transfers, ambulation, and repositioning using proper body mechanics and mobility aids.
- Documented resident care, intake, output, and daily observations accurately in charts.
Housekeeper Aide
9 Months- Cleaned guest rooms, hallways, and public areas to maintain Hilton cleanliness standards.
- Restocked linens, toiletries, and supplies to support daily housekeeping operations.
- Reported maintenance issues and room discrepancies to ensure prompt resolution.
- Followed safety, sanitation, and infection-control procedures during cleaning tasks.
Security Officer
2 Years 9 Months- Patrolled premises to deter unauthorized activity and maintain a safe, secure environment.
- Enforced visitor screening procedures and verified credentials before entry.
- Documented incidents, observations, and shift activity in detailed security logs.
- Patrolled premises to deter unauthorized activity and maintain a safe, secure environment.
- Responded promptly to emergencies, disturbances, and safety concerns.
- Communicated clearly with staff, law enforcement, and emergency responders during incidents.
- Investigated irregularities and escalated concerns according to security protocols.
- Maintained readiness through consistent adherence to post orders and safety procedures.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
STNA (State Tested Nursing Assistant)
3 Years 6 Months- Provided patient care by assisting with daily living activities..... Assisted clients with activities of daily living..... Reminded clients to take their medications on schedule..... Followed a care plan provided by counseling and aging.
- Monitored vital signs and reported changes promptly to nursing staff for timely interventions.
- Assisted residents with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Repositioned immobile residents and supported safe transfers using proper lifting techniques and equipment.
- Documented daily care observations accurately to maintain consistent resident records and care plans.
- Coordinated with nurses and care teams to prioritize tasks and maintain smooth shift coverage.
- Reinforced infection control practices by following sanitation, PPE, and hand hygiene procedures.
- Supported meal assistance, hydration, and mobility needs to promote resident well-being and independence.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
- Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
- Improved patient care by providing compassionate and attentive assistance with daily living activities.
- Assisted in the delivery of high-quality healthcare by collaborating with nursing staff, physicians, and other healthcare professionals.
- Cared for residents in an assisted living facility and delivered high-quality support to meet needs.
STNA (State Tested Nursing Assistant)
4 Years 7 Months- We followed a care plan given by counseling and aging.
- Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Prevented pressure ulcers development among bedridden patients with consistent position changes every two hours as recommended guidelines.
- Contributed to the overall success of the nursing team by providing constructive feedback and participating in ongoing professional development opportunities.
- Demonstrated flexibility in adapting to various patient care settings, including long-term care facilities, acute care hospitals, and home health environments.
- Enabled better quality rest for patients through diligent observation of nighttime routines, noise reduction efforts, and prompt attention to their needs throughout the night shift hours.
- Supported rehabilitation goals for patients by assisting with prescribed exercises under the guidance of therapists.
- Promoted patient dignity through respectful communication, privacy protection, and culturally sensitive interactions.
- Participated in interdisciplinary team meetings to provide comprehensive care planning for each patient''s unique needs.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Provided direct personal patient observation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
STNA
2 Years 1 Month- Worked in health field for 15 years, Provided care for MRDD clients and children. I am Completed CPR certification training as well.
- Assisted residents with bathing, dressing, grooming, and daily living needs in resident-centered care settings.
- Monitored vital signs and promptly reported condition changes to licensed nursing staff.
- Transferred residents safely using gait belts, lifts, and proper body mechanics.
STNA/HHA
1 Year 1 Month- Followed a care plan provided by counseling and aging.
- Provided compassionate bedside care supporting bathing, grooming, dressing, and toileting needs.
- Monitored vital signs and reported changes promptly to nursing staff.
- Assisted patients with transfers, ambulation, and safe mobility using proper body mechanics.
Cashier/Customer Service
2 Months- Greet customers, Stocked shelves with products to maintain inventory levels, Performed light cleaning to ensure a tidy store environment, operate computerized register
- Processed customer purchases accurately using POS register and cash-handling procedures.
- Delivered courteous checkout service while resolving pricing and payment issues.
- Balanced cash drawer and verified register totals at shift close.
State Tested Nursing Assistant/Activities Assistant
1 Year 11 Months- Patient care,Provided refreshments to enhance patient comfort during activities., assisted in activities department.
- Assisted residents with bathing, dressing, grooming, and daily living activities.
- Monitored vital signs and reported changes in resident condition promptly.
- Repositioned residents safely to support comfort and prevent pressure injuries.
Packer/Picker
2 Years 1 Month- Ensured only quality items were packed,packed several different items a day,and cleaned our stations
- Packed shipments accurately, matching items with labels and customer specifications.
- Inspected packages for damage, quantity, and packaging compliance before dispatch.
- Scanned barcodes and updated tracking records to support shipment visibility.
STNA/HHA
1 Year 3 Months- Followed a care plan provided by counseling and aging.
- Assisted patients with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Monitored vital signs and reported condition changes promptly to nursing staff.
- Supported safe transfers, ambulation, and mobility using proper body mechanics and assistive devices.
State Tested Nursing Assistant
3 Years 8 Months- Assisted residents with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Maintained infection control standards through clean equipment handling and consistent sanitation practices.
- Responded to call lights and resident requests with timely, attentive bedside support.
- Assessed resident needs during routine care and communicated concerns to support care plans.
- Supervised meal assistance and fluid intake, ensuring residents received appropriate nutrition support.
- Contributed to a safer environment for patients by following strict infection control practices and maintaining cleanliness.
- Facilitated smoother healthcare processes by accurately documenting patient information in electronic medical records systems.
Taco Bell Crew Member
1 Year 9 Months- Maintained cleanliness of work areas prepped work stations waited on customers basic customer service
- Supervised front-line service, ensuring smooth order flow across counter, drive-thru, and dining areas.
- Trained crew members on food preparation, safety standards, and customer service expectations.
- Coordinated station coverage to maintain speed, accuracy, and consistent guest experience during rush periods.
Customer Service Representative
4 Years 9 Months- Handled customer inquiries and initiated follow-up communications.
- Resolved complex customer inquiries using CRM systems and documented interactions accurately.
- Handled inbound calls with professionalism, de-escalating complaints and restoring customer confidence.
- Diagnosed service issues and guided customers through troubleshooting steps efficiently.
Education
GED - Basic Studies
High school or equivalent - General Education
Skills
CNA
Patient Care (10+ years)
Home Health
CNA certification
HHA
Patient care expertise
Commercial driving
Navigation expertise
Safety training
Load safety protocols
Preventive maintenance
Regulatory compliance
GPS technology use
Defensive driving
Client relations
Interpersonal communication
Inclement weather driving
Vehicle maintenance
DOT compliance
Lifting assistance
Cargo handling
Order picking and processing
Emergency response
Accident-free record
GPS navigation
Team collaboration
Order fulfillment
Fleet operations
Adverse condition driving
Road safety awareness
Pre-trip inspections
Safety regulations
Efficient routing
Navigation skills
Crisis management
Staff training
Vehicle monitoring
Road regulations
Certification
State Tested Nursing Assistant, January 2007 to Present, Home Health Aide, April 2006 to Present, CPR & First Aid, May 2019 to May 2021, Driver's License, March 2017 to July 2020
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Timeline
Driver Specialist
Oreily's Auto Parts
09.2025 - CurrentRead More
Housekeeper Aide
Hilton
12.2024 - 09.2025Read More
State Tested Nursing Assistant
Olivia's Angels
04.2024 - CurrentRead More
Security Officer
First Choice
03.2022 - 12.2024Read More
STNA (State Tested Nursing Assistant)
GALE Staffing
09.2018 - 03.2022Read More
STNA
Ohio Living Llanfair
11.2017 - 12.2019Read More
STNA (State Tested Nursing Assistant)
IntelyCare
08.2017 - 03.2022Read More
STNA/HHA
First Choice Home Health
05.2017 - 06.2018Read More
Cashier/Customer Service
Family Dollar
03.2017 - 05.2017Read More
State Tested Nursing Assistant/Activities Assistant
Harrison Pavilion
04.2015 - 03.2017Read More
STNA/HHA
FAMILY BRIDGES
05.2014 - 08.2015Read More
Packer/Picker
UPS
11.2013 - 12.2015Read More
State Tested Nursing Assistant
Residence of Salem Woods
03.2009 - 11.2012Read More
Taco Bell Crew Member
Taco Bell
10.2007 - 07.2009Read More
Customer Service Representative
Convergys
04.1998 - 01.2003Read More
Withrow high school
High school or equivalent from General Education
Read More
Queen City Vocational
GED from Basic Studies
Read More