Ryan Perry
Hawthorne,Ca
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Data Entry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
4
4
years of professional experience
Work History
Collector
I USCB America
08.2022 - Current
- Adheres to all company policies and procedures.
- Delivers exceptional customer service on collection calls and maintain calm and professional demeanor.
- Contact customers to discuss payment schedules and set up or immediately process payments.
- Negotiate with account holders to devise repayment plans and minimize collections receivables.
- Evaluate, research and resolve discrepancies.
- Data Entry and Customer Service.
- Achieves performance goals on consistent basis.
- Call center environment handling manual and automatically dialed outbound calls.
- Maintain high volume of calls and met demands of busy and productive group.
- Answers approximately 60 calls per day.
Administrative Assistant
NotaryKeys
09.2019 - 01.2023
- Executed record filing system to improve document organization and management.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Performed research to collect and record industry data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Heavy Data Entry
Administrative Assistant
Total Testing Solutions
09.2021 - 01.2022
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Data Entry
Diagnostic Medical Sonographer
OB/Gyn Sonography Paul Baylon
01.2021 - 12.2021
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
- Applied and positioned equipment to take images following set parameters.
COVID-19 Screener
Milestone Technologies At Facebook
07.2021 - 10.2021
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Protected individual confidentiality as prescribed by local, state and federal mandates.
- Documented novel coronavirus screening assessments.
Education
Diploma - Program
ACCSC Accredited West College
2018
High School Diploma - undefined
Dominguez High School
2016
Skills
- Documentation review
- Insurance Verification
- Schedule management
- Data Entry Documentation
- Customer Service
- Time Management
- Microsoft Office
- Customer Service
- Data Transcription
- Medical Billing
- Order Processing
Timeline
Collector
I USCB America
08.2022 - Current
Administrative Assistant
Total Testing Solutions
09.2021 - 01.2022
COVID-19 Screener
Milestone Technologies At Facebook
07.2021 - 10.2021
Diagnostic Medical Sonographer
OB/Gyn Sonography Paul Baylon
01.2021 - 12.2021
Administrative Assistant
NotaryKeys
09.2019 - 01.2023
Diploma - Program
ACCSC Accredited West College
High School Diploma - undefined
Dominguez High School
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