Summary
Overview
Work History
Education
Skills
Timeline
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Nekita Williams

Jacksonville,AL

Summary

Dynamic and results-oriented professional with extensive experience in customer service and janitorial duties, notably at Keep You Clean. Excelled in deep cleaning and waste disposal, enhancing facility cleanliness by 30%. Demonstrated exceptional teamwork and communication skills, ensuring high-quality standards and customer satisfaction. Proven ability to manage multiple tasks efficiently, making significant contributions to workplace productivity and hygiene.

Commercial cleaning professional with strong commitment to maintaining high standards of cleanliness. Extensive experience in performing wide range of janitorial duties, ensuring sanitized and orderly environment. Focus on teamwork and adaptability, consistently meeting changing needs of clients and colleagues. Known for reliability, attention to detail, and proficient use of cleaning tools and techniques.

Experienced with maintaining cleanliness in commercial spaces. Utilizes advanced cleaning techniques and equipment to ensure sanitary conditions. Knowledge of safety protocols and effective cleaning methods, contributing to spotless and safe environment.

Overview

22
22
years of professional experience

Work History

Commercial Janitorial Cleaner

Keep You Clean Services LLC
02.2013 - 01.2025
  • Wiped down surfaces and fixtures to promote cleanliness and hygiene.
  • Collected and disposed of trash by following proper waste disposal procedures.
  • Removed debris and dirt by sweeping, mopping, and vacuuming floors.
  • Communicated with team members for coordinating cleaning schedules.
  • Used safety gear and followed protocols to prevent accidents during tasks.
  • Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
  • Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
  • Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
  • Ensured a polished first impression for visitors with meticulous attention to detail in cleaning entryways, lobbies, and reception areas.
  • Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
  • Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
  • Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
  • Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
  • Improved overall appearance of the facility by performing regular deep-cleaning tasks such as floor waxing, carpet shampooing, and window washing.

Cleaning Contractor

CST
04.2013 - 08.2023
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services.
  • Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
  • Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
  • Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
  • Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
  • Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
  • Provided excellent customer service by addressing client concerns promptly and professionally.
  • Contributed to the growth of the business by securing long-term contracts with satisfied customers.
  • Managed scheduling efficiently to accommodate multiple clients while minimizing travel time between job sites.
  • Upheld a professional appearance at all times while representing the company on job sites.
  • Established trust with clients through consistent communication regarding progress updates and any issues encountered during the project.
  • Conducted regular inventory checks to ensure adequate supplies were available for all jobs.
  • Assisted in training new employees on company policies, procedures, and best practices for optimal performance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Cashier

Pick N Save
04.2007 - 07.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Arby's
11.2007 - 01.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Food Service Worker

Julia's Kitchen & Lounge
05.2003 - 07.2007
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Set up and broke down food service lines quickly to maintain service flow.

Education

No Degree - Child Development

Gadsden State Community College
Gadsden, AL

Skills

  • Deep cleaning expertise
  • Odor control
  • Dusting surfaces
  • Waste disposal
  • Chemical handling
  • Glass treatment
  • Upholstery cleaning
  • Ceiling cleaning
  • Wall washing
  • Restroom maintenance
  • Waxing and buffing
  • Daily reporting
  • Housekeeping skills
  • Safe chemical handling
  • Chemical storage

Timeline

Cleaning Contractor

CST
04.2013 - 08.2023

Commercial Janitorial Cleaner

Keep You Clean Services LLC
02.2013 - 01.2025

Cashier

Arby's
11.2007 - 01.2009

Cashier

Pick N Save
04.2007 - 07.2013

Food Service Worker

Julia's Kitchen & Lounge
05.2003 - 07.2007

No Degree - Child Development

Gadsden State Community College

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