Summary
Work History
Education
Skills
Timeline
Generic

NELCIA ÉLYSÉE

Orlando,FL

Summary

Detail-oriented and dependable professional with an Associate Degree and strong administrative and client support skills. Fluent in Haitian Creole and English, with proven ability to communicate effectively with diverse populations. Highly organized, reliable, and motivated to support legal teams through efficient office operations, client coordination, document preparation, and confidential administrative support. Referred by Merilien Law Firm.

Work History

Administrative & Client Support

  • Entry-Level / Transferable Experience
  • Answered incoming calls and assisted clients with inquiries and documentation needs
  • Scheduled appointments, meetings, and maintained calendars
  • Organized and maintained physical and digital filing systems
  • Prepared correspondence and basic legal/administrative documents under supervision
  • Provided translation and interpretation for Creole-speaking clients
  • Maintained confidentiality and professionalism in all interactions

Education

Associate Degree - undefined

Skills

  • Enabled effective bilingual communication in Haitian Creole and English to foster collaboration
  • Assisted clients with inquiries and resolved issues effectively Supported customer satisfaction and loyalty through dedicated service Helped maintain positive client relationships with regular follow-ups
  • Assisted with managing incoming calls and coordinating appointments Supported team members in organizing client meetings Helped facilitate communication between clients and staff
  • Assisted in organizing document preparation and filing systems Supported team members in accessing files efficiently Contributed to organization of documentation processes
  • Assisted in translating documents and materials for various audiences Supported interpretation services during meetings and events Collaborated with team members to facilitate communication across languages
  • Directed calendar management to streamline scheduling and maximize productivity
  • Streamlined administrative support processes to optimize operational efficiency
  • Assisted in upholding confidentiality protocols and professional ethics during all interactions Supported efforts to maintain a secure environment for sensitive information Collaborated with team members to reinforce ethical standards across projects
  • Assisted in creating and formatting documents using Microsoft Word Helped manage emails and schedules through Outlook Supported organization and analysis of data with Excel spreadsheets
  • Friendly, positive attitude

Timeline

Administrative & Client Support

Associate Degree - undefined

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NELCIA ÉLYSÉE