Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Languages
Timeline
Generic

NELDA CRUZ

Lubbock

Summary

Highly skilled Certified Phlebotomist with 17 years of experience including 7 years lead experience in demonstrating exceptional skill in blood collection across all age groups. Proven ability to enhance patient comfort and ensure accurate results, contributing significantly to improved patient satisfaction. Strong teamwork, multitasking, and committed to continue in my professional development of growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Laboratory Lead

Covenant Plainview Hospital
Plainview
04.2025 - Current

Outpatient and inpatient specimen collection ordered by the provider

Labeled and transferred specimens to appropriate tubes for accurate laboratory transport

Performing venipuncture by vacuum tube, syringe, or butterfly venipuncture methods, capillary sticks, and heel sticks

Performing Therapeutic Phlebotomy

Performing Blood Culture Collection & providing education

Assisted during traumas and code blues to support rapid patient care

Prepare packing list for specimens that need to be tested off site

Utilized personal protective equipment to ensure safety for patients and colleagues

Proper sanitation and cleaning of equipment and work areas between patients

Stock phlebotomy carts and draw stations with appropriate supplies Coordinating, training for new clinical

staff members

Training clinical students in phlebotomy procedures

Data input for inventory

Ordered medical supplies to maintain adequate stock levels.

Distribute supplies to outside clinics

Monitor Accu-Chek Meters for deviations such as cleanliness and expired controls

Monitored staff attendance to optimize scheduling and maintain adequate coverage

Shift Scheduling to ensure proper staffing

Uploading TDHS Newborn Screen Results to patients' chart

Phlebotomy Observation in order to ensure compliance with Joint Commission standards

MEDICAL LAB LEAD PHLEBOTOMIST

University Medical Center
Lubbock
08.2018 - Current
  • Outpatient and inpatient specimen collection ordered by the provider
  • Follow directions for proper specimen collection
  • Properly labeling, transferring specimens to proper tubes, and transporting specimens to the laboratory
  • Proper disposal of sharps and bio waste
  • Performing venipuncture by vacuum tube, syringe, or butterfly venipuncture methods, capillary sticks, and heel sticks
  • Used personal protective equipment to ensure safety for patients and staff.
  • Proper sanitation and cleaning of equipment and work areas between patients
  • Stock phlebotomy carts and draw stations with appropriate supplies
  • Coordinating, training for new clinical staff members
  • Training clinical students in phlebotomy procedures
  • Setting up a daily book schedule for hourly runs
  • Setting up tasks for team members
  • Data input for inventory
  • Complete Steps to Success weekly
  • Facilitated monthly staff huddles to discuss operational updates.
  • O-3s meet with staff members once a month
  • Huddle on a weekly basis
  • New hire packet checklist completion
  • Logging in face sheets in teams
  • Reporting patient concerns and medical errors to the supervisor
  • One-on-one meetings with team members regarding issues or concerns within the work area, with positive resolution
  • Manage call-ins
  • Assist supervisor with the schedule, and provide adequate coverage for other clinical locations
  • Assist as backup when the supervisor is not available
  • Assist with on-call and weekend rotations

MOBILE PHLEBOTOMIST

Precision Lab
Lubbock
06.2017 - 08.2018
  • Out patient specimen collection ordered by provider
  • Following direction for proper specimen collection
  • Properly labeling and transferring specimens to proper tubes and transporting specimens to the laboratory
  • Proper disposal of sharps, bio waste
  • Performing venipuncture, by vacuum tube, syringe or butterfly venipuncture methods, capillary sticks
  • Mobile Phlebotomy drive out of town to nursing home to obtain specimens
  • Centrifuged blood samples as outlined in clinical protocols
  • Use of personal protective equipment correctly to protect patients as well as myself
  • Stock phlebotomy tray

PHLEBOTOMIST TECHNICIAN

Covenant Medical Center
Lubbock
07.2010 - 02.2015
  • Out patient specimen collection ordered by provider
  • Following direction for proper specimen collection
  • Properly labeling and transferring specimens to proper tubes and transporting specimens to the laboratory
  • Proper disposal of sharps, bio waste
  • Performing venipuncture, by vacuum tube, syringe or butterfly venipuncture methods, capillary sticks, heel sticks
  • Proper sanitation and cleaning
  • Stock phlebotomy draw stations with appropriate supplies
  • Training new clinical staff in phlebotomy procedures
  • Logging in face sheets
  • Data entry

Education

HIGH SCHOOL DIPLOMA -

Brownfield High School
TX

NO DEGREE - PRE NURSING STUDIES

South Plains College Reese Center
TX

Skills

  • Compassionate
  • Detail-oriented
  • Multitasking
  • Great hand-eye coordination
  • Team player
  • Expert phlebotomy skills
  • Butterfly venipuncture
  • Capillary
  • Heel sticks
  • Venipuncture
  • Written communication
  • Verbal communication
  • New hire training
  • Student training
  • Proper patient identification
  • Specimen labeling
  • Documentation
  • Recording data
  • Order of tube collection
  • Patient communication
  • Team communication

  • Team leadership
  • Time management
  • Calm under pressure
  • Conflict resolution
  • Data entry accuracy
  • Inventory management
  • Data entry
  • Active listening

Certification

NHACPT Certified

Hobbies and Interests

  • Spending time with family outings or just watching movies
  • Seeing my grand babies
  • Travel to me its just the drive and the scenery

References

References available upon request

Languages

Spanish, Fluent

Timeline

Medical Laboratory Lead

Covenant Plainview Hospital
04.2025 - Current

MEDICAL LAB LEAD PHLEBOTOMIST

University Medical Center
08.2018 - Current

MOBILE PHLEBOTOMIST

Precision Lab
06.2017 - 08.2018

PHLEBOTOMIST TECHNICIAN

Covenant Medical Center
07.2010 - 02.2015

HIGH SCHOOL DIPLOMA -

Brownfield High School

NO DEGREE - PRE NURSING STUDIES

South Plains College Reese Center
NELDA CRUZ